Hello All,
I am trying to reformat my hard drive on my Dell laptop running windows 7. More specifically I am trying to restore to factory settings as I do not have the original OS disk, or a way to get a hold of it.
That being said I followed the steps of restoring a Dell Laptop to factory defaults that I found online.
Restart computer
Hit F8
Choose Repair computer in DOS screen
Select English
Select user
Selecting USER is where I run into problems. I only have the password for a user that does not have full administration rights. When I use this user name I only have the option for START UP REPAIR, not any other function like Dell Factory image Restore. There is an administrator user listed, which I am assuming would have access to the other options, but I do not have the admin password. Nor do I have anyway of getting it, this was an old company computer that was given to me and the company went out of business.
That being said, is there a way to reformat the hard drive by restoring to factory default without knowing the Admin Password?
Thanks
I am trying to reformat my hard drive on my Dell laptop running windows 7. More specifically I am trying to restore to factory settings as I do not have the original OS disk, or a way to get a hold of it.
That being said I followed the steps of restoring a Dell Laptop to factory defaults that I found online.
Restart computer
Hit F8
Choose Repair computer in DOS screen
Select English
Select user
Selecting USER is where I run into problems. I only have the password for a user that does not have full administration rights. When I use this user name I only have the option for START UP REPAIR, not any other function like Dell Factory image Restore. There is an administrator user listed, which I am assuming would have access to the other options, but I do not have the admin password. Nor do I have anyway of getting it, this was an old company computer that was given to me and the company went out of business.
That being said, is there a way to reformat the hard drive by restoring to factory default without knowing the Admin Password?
Thanks