Hello everyone,
I recently purchased an extra 8GB of RAM on top of my already existing 8GB of RAM so that in total I can have 16GB of total RAM. However, there's an issue that I can't overcome no matter how much troubleshooting I've done. Before I get into my troubleshooting, let me first explain my overall computer specs listed below.
My specs:
Graphics Card: Nvidia GTX 1050TI
RAM: 8GB 1R*8 PC4 3000 16-18-18-36 HP V6 DDR4 (x2)
Processor: Ryzen 7 2700x
Drives: 500GB SSD & 1TB HDD
PSU: 500 Watt Power Supply
To start off, the first troubleshoot method I have done was to upgrade my BIOS from version F50 to the latest posted version, F53. However, when before I updated my BIOS, my computer wouldn't even display that I have 16GB of RAM installed. After I have upgraded my BIOS, my computer now states that I do have 16GB of total RAM but only 8 is usable. The second troubleshoot I did was go to system configuration, from there go to Boot, Advanced Options, uncheck Maximum Memory, then restart my PC. This resulted in no improvements. The third troubleshoot I have done was go into BIOS and put Extreme Memory Profile to Profile 1 and boot my system like that. Still no improvements. I also tried using both ram sticks individually in the two RAM slots that are available on my Motherboard and both work fine individually as there's no debris or any type of damage in either one of my RAM slots. I also tried taking out and reseating my processor into its socket firmly and still no improvements. The last trouble shoot that I have done was replace my new Ryzen 7 processor with my old Ryzen 3 1200 processor and when I did this replacement, my computer did show that I have 16 total GB of RAM installed as it is using all 16GB not 8GB.
Please note that I can't overclock my components as my motherboard doesn't allow me in doing so.
According to all the troubleshooting I have done, does anyone have a solution towards my RAM situation, if any?
I will greatly and respectively appreciate any given feedback!
Thank You
I recently purchased an extra 8GB of RAM on top of my already existing 8GB of RAM so that in total I can have 16GB of total RAM. However, there's an issue that I can't overcome no matter how much troubleshooting I've done. Before I get into my troubleshooting, let me first explain my overall computer specs listed below.
My specs:
Graphics Card: Nvidia GTX 1050TI
RAM: 8GB 1R*8 PC4 3000 16-18-18-36 HP V6 DDR4 (x2)
Processor: Ryzen 7 2700x
Drives: 500GB SSD & 1TB HDD
PSU: 500 Watt Power Supply
To start off, the first troubleshoot method I have done was to upgrade my BIOS from version F50 to the latest posted version, F53. However, when before I updated my BIOS, my computer wouldn't even display that I have 16GB of RAM installed. After I have upgraded my BIOS, my computer now states that I do have 16GB of total RAM but only 8 is usable. The second troubleshoot I did was go to system configuration, from there go to Boot, Advanced Options, uncheck Maximum Memory, then restart my PC. This resulted in no improvements. The third troubleshoot I have done was go into BIOS and put Extreme Memory Profile to Profile 1 and boot my system like that. Still no improvements. I also tried using both ram sticks individually in the two RAM slots that are available on my Motherboard and both work fine individually as there's no debris or any type of damage in either one of my RAM slots. I also tried taking out and reseating my processor into its socket firmly and still no improvements. The last trouble shoot that I have done was replace my new Ryzen 7 processor with my old Ryzen 3 1200 processor and when I did this replacement, my computer did show that I have 16 total GB of RAM installed as it is using all 16GB not 8GB.
Please note that I can't overclock my components as my motherboard doesn't allow me in doing so.
According to all the troubleshooting I have done, does anyone have a solution towards my RAM situation, if any?
I will greatly and respectively appreciate any given feedback!
Thank You