Question Regular BSOD on Windows 10 - Relatively new build

[bayarun]

I have been getting periodic BSODs on a machine I built less than a year ago. The BSOD started a few months ago. Since then, I have reformatted the boot drive, reinstalled the OS and also kept only the required peripherals.
Ran Memtest86 several times, but did not show any errors. Every time there is a crash, the error code is different.

Here is the memory dump from the latest crash: https://1drv.ms/u/s!AsY47ijPu5f1hRKcu48856Q9FNKE?e=Yoq2Mn
Appreciate any help to get this issue resolved.

 

[rgd1101]

full system spec? include make and model of the psu

 

[bayarun]

It is an AMD Ryzen 3600 PC, on an MSI X570 Motherboard.
Graphics card is Nvidia GTX 1080
PSU is a Seasonic full modular 750W unit

Seasonic FOCUS Plus Series SSR-750FX 750W 80+ Gold ATX12V & EPS12V Full Modular 120mm FDB Fan Compact 140 mm Size Power Supply

RAM is 16 Gig (dual channel)
ADATA XPG GAMMIX D10 16GB (2 X 8GB) 288-Pin DDR4 SDRAM DDR4 3000 (PC4 24000) Desktop Memory Model (AD4U300038G16-DS10)

I have an SSD as the boot disk (Adata) and a Toshiba HDD as my data drive.

I also upgraded the Bios last week.

Any help is appreciated.

 

[rgd1101]

check cpu temp?
latest bios?
ran memory test?

 

[bayarun]

Yes. No abnormal temperature spikes before it crashes. Have the latest Bios and memory test did not show any problems

 

[Colif]

which MSI X570 board? there are a few. I was going to confirm ram is on the motherboard listing as that is one thing Ryzen prefers. The dump files may show model number or may not.

Can you run this - https://www.sysnative.com/forums/pages/bsodcollectionapp/ it may show us more

I have asked others to read dumps and convert them into a format i can read.

 

[bayarun]

Thank you @Colif

The motherboard is an X570 Gaming plus from MSI
MSI MPG X570 GAMING PLUS Gaming Motherboard AMD AM4 SATA 6Gb/s M.2 USB 3.2 Gen 2 HDMI ATX

Here is the output from the BSOD collection app: https://1drv.ms/u/s!AsY47ijPu5f1hRPUDc3MpBgYhXJn?e=ynTX2i

 

[Colif]

i need to look a little harder and get someone to convert dump files, but I can see potential problems with LAN drivers and GPU drivers there.

for gpu I would do this and reinstall new Nvidia drivers - https://forums.tomshardware.com/faq...n-install-of-your-video-card-drivers.2402269/

for lan... do you use the intel WIFI or Realtek Ethernet, as I can see both.

I have to assume the WIFI is an add on card?. as its not on motherboard website - fact i found intel and realtek was what makes that obvious as you wouldn't have both on same board.

https://www.msi.com/Motherboard/support/MPG-X570-GAMING-PLUS#down-driver&Win10 64

 

[bayarun]

I did a clean install of the Nvidia drivers.
For Lan, yes, I do have an add-on wifi card. I use the card for bluetooth only and for Lan I use the built in Ethernet.
This is the one I have: https://www.amazon.com/gp/product/B07Y2MYK4N/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

 

[bayarun]

Crashed again after the GPU driver update with the message: PAGE_FAULT_IN_NONPAGED_AREA
This is the new dump file:https://1drv.ms/u/s!AsY47ijPu5f1hRQL02QvVvGXr8Tj?e=povbzu

 

[Colif]

@gardenman i know we were waiting on PC to look at dump files but if you look in sysnative file above it includes minidumps.

@bayarun look in c:/windows/minidump and upload the latest file there rather than the 150mb memory dumps. It includes most of the same info.

 

[gardenman]

Hi, I ran the dump files through the debugger and got the following information: https://jsfiddle.net/ztv5703r/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.

Spoiler

File information:	102320-8812-01.dmp (Oct 23 2020 - 20:01:27)
Bugcheck:	IRQL_NOT_LESS_OR_EQUAL (A)
Probably caused by:	memory_corruption (Process: svchost.exe)
Uptime:	0 Day(s), 0 Hour(s), 00 Min(s), and 48 Sec(s)

File information:	102320-8359-01.dmp (Oct 23 2020 - 19:51:52)
Bugcheck:	PFN_LIST_CORRUPT (4E)
Probably caused by:	memory_corruption (Process: System)
Uptime:	0 Day(s), 7 Hour(s), 03 Min(s), and 04 Sec(s)

File information:	102320-8187-01.dmp (Oct 23 2020 - 12:48:15)
Bugcheck:	APC_INDEX_MISMATCH (1)
Probably caused by:	memory_corruption (Process: svchost.exe)
Uptime:	0 Day(s), 18 Hour(s), 38 Min(s), and 14 Sec(s)

File information:	102320-7859-01.dmp (Oct 23 2020 - 20:00:08)
Bugcheck:	DPC_WATCHDOG_VIOLATION (133)
Probably caused by:	memory_corruption (Process: svchost.exe)
Uptime:	0 Day(s), 0 Hour(s), 07 Min(s), and 38 Sec(s)

File information:	102220-8015-01.dmp (Oct 22 2020 - 18:09:14)
Bugcheck:	SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007E)
Probably caused by:	memory_corruption (Process: System)
Uptime:	0 Day(s), 1 Hour(s), 47 Min(s), and 24 Sec(s)

File information:	MEMORY.DMP (Oct 25 2020 - 10:48:33)
Bugcheck:	PAGE_FAULT_IN_NONPAGED_AREA (50)
Probably caused by:	memory_corruption (Process: chrome.exe)
Uptime:	0 Day(s), 0 Hour(s), 12 Min(s), and 22 Sec(s)

Possible Motherboard page: https://www.msi.com/Motherboard/MPG-X570-GAMING-PLUS
The page isn't working for me right now so I can't tell if you need a BIOS update. For the first dump listed, you was using BIOS version: A.A0

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.

 

[Colif]

It is not often i get 6 bsod and they all different ones.

what usb devices attached? 2nd error mentions usbvideo
dump 5 looks like GPU drivers

memory test did not show any problems

what memory test did you run? if it wasn't memtest;
Try running memtest86 on each of your ram sticks, one stick at a time, up to 4 passes. Only error count you want is 0, any higher could be cause of the BSOD. Remove/replace ram sticks with errors. Memtest is created as a bootable USB so that you don’t need windows to run it

I would run that if you haven't just to make sure ram is okay. As ram errors will blame drivers that are fine.

 

[bayarun]

Thank you @gardenman .
@Colif , this is the latest mini dump file: https://1drv.ms/u/s!AsY47ijPu5f1hRXl43fJ1fW5NwyW?e=bXnwYK

As far as usb devices, I have a webcam attached, in addition to keyboard/mouse and a scanner (Epson 1660).
The BSODs continued even without the scanner attached.

I got a generic webcam that I replaced with an old logitech webcam. The frequency of BSOD has gone down since...

I did run memtest86, but only 2 passes.
Let me try a bit later today, with just one stick at a time.

 

[gardenman]

I ran the dump file through the debugger and got the following information: https://jsfiddle.net/nduv30gb/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.

File information:	102520-7296-01.dmp (Oct 25 2020 - 10:48:33)
Bugcheck:	PAGE_FAULT_IN_NONPAGED_AREA (50)
Probably caused by:	memory_corruption (Process: chrome.exe)
Uptime:	0 Day(s), 0 Hour(s), 12 Min(s), and 22 Sec(s)

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.

 

[Colif]

i recognise those logitech webcam drivers, they should be okay.

For Lan, yes, I do have an add-on wifi card. I use the card for bluetooth only and for Lan I use the built in Ethernet.
This is the one I have: https://www.amazon.com/gp/product/B07Y2MYK4N/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

there are newer LAN drivers here - https://www.realtek.com/en/componen...0-1000m-gigabit-ethernet-pci-express-software

 

[bayarun]

I ran memtest86 for each of the sticks of RAM, twice, and there were no errors on either.

 

[Colif]

any new dumps you get, please supply as more info the better.

 

[bayarun]

Here are the latest crash dumps:
https://1drv.ms/u/s!AsY47ijPu5f1hRaa6a45SqsMI-hg?e=OdO5VZ

Microsoft OneDrive

1drv.ms

https://1drv.ms/u/s!AsY47ijPu5f1hRen3hi7SNin_X2b?e=CRrobG

 

[gardenman]

I ran the dump files through the debugger and got the following information: https://jsfiddle.net/19cuaL6v/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.

Spoiler

File information:	102720-7750-01.dmp (Oct 27 2020 - 21:05:08)
Bugcheck:	MEMORY_MANAGEMENT (1A)
Probably caused by:	memory_corruption (Process: RobloxPlayerBeta.exe)
Uptime:	0 Day(s), 9 Hour(s), 44 Min(s), and 18 Sec(s)

File information:	102620-7562-01.dmp (Oct 26 2020 - 12:19:41)
Bugcheck:	SYSTEM_SERVICE_EXCEPTION (3B)
Probably caused by:	memory_corruption (Process: svchost.exe)
Uptime:	0 Day(s), 0 Hour(s), 06 Min(s), and 18 Sec(s)

File information:	102620-7328-01.dmp (Oct 26 2020 - 21:14:27)
Bugcheck:	IRQL_NOT_LESS_OR_EQUAL (A)
Probably caused by:	memory_corruption (Process: System)
Uptime:	0 Day(s), 8 Hour(s), 54 Min(s), and 17 Sec(s)

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.

 

[Colif]

last time i commented on 6 different errors, now 2 of 3 are new again. You collecting BSOD codes
makes me wonder about corruption as you shouldn't get so many different ones.
All 3 errors happened after a page fault. its not an error, its a normal operation of windows that should be called something else. anyway, page faults occur when PC has to look on the ssd for data. - https://techterms.com/definition/page_fault#:~:text=A page fault occurs when,SSD, to the system RAM.

I looked at the 1st 6 again and the one I blamed on gpu drivers might be same as 3 above. several all mention FLTMGR.sys which is the windows file system filter manager, its job is to make sure files are where they should be.

maybe try running the scans that you can find on the adata testing tool on your ssd

Two options: Quick Diagnostics, which will run basic tests on free space of the selected drive, and Full Diagnostics, whick runs a read test on all used space of the selected drive.

ADATA

ADATA support SSD upgrade download services, you can purchasers of ADATA storage products are provided free downloads of software.

www.adata.com

 

[bayarun]

Thanks @Colif , @gardenman
I'll run the Adata scans and post back

 

[Colif]

not sure if chkdsk would help

search for command prompt
right click app and select run as admin
type chkdsk c: /f and press enter
it will ask to run at startup, confirm with Y
restart PC and let it scan ssd.

depends on results of adata I guess.

 

[bayarun]

Ran both the quick scan and full scan using the AData SSD Toolbox. There were no errors in either.
Here is the log: https://1drv.ms/u/s!AsY47ijPu5f1hRmva2sGYxPDecTs?e=bjmSVv
Didn't see any errors in the logs.

However, on startup, the SSD Toolbox did indicate that the SSD is nearing end of life...

I ran chkdsk after this and that also completed successfully, without any errors.

 

[Colif]

I would replace ssd even if its fine now, they may not give you any clue when they die. I don't know, its not something that has happened to me, my previous PC had an ssd but it was still pretty good when I stopped using it 3 months ago. Hdd when they wearing out show clues, ssd can just stop.

If software is suggesting the idea, you probably best upgrading while it still works.