Reinstalled vista now no internet

trishmac

Distinguished
Sep 9, 2009
1
0
18,510
This may sound like a simple problem-but I really don't know what I'm doing! I reinstalled Vista on my Dell Inspiron laptop and I now cannot communicate with my modem. Is there a driver missing? Or what can I do? Thank you!
 

tpettis

Honorable
Sep 11, 2012
1
0
10,510
what if there is no yellow exclamaition by any of the drivers and your internet provider tells you it is due to vista communicating with the router? The IT guy said the router is reading the wrong router info which is causing it not to work but you can set it up and it says its working but when you go on the internet you get an error. Please help I cant even connect to the internet with a direct connect line so I dont know how to upgrdae to 7 and I should not have to pay for it if it is due to the crap vista software.