First post, yay! I'm the new guy at my IT job, and I'm hitting a wall with this reinstall.
Dell PC, Windows 8.1 64bit
The previous hard drive is failing, and dell backup & recovery failed, plus didn't give an option to restore to a new drive.
Used belarc, but of course it's a volume license(I think that's the term), so that didn't work.
The drive is in no condition to try cloning, and the original was 2TB, new one is 1TB.
I heard you need a Win8 disc/USB to reinstall without having to enter a key, but we don't have one, all we have is 8.1. Should I just contact Dell for a key and/or iso?
There's a factory image on the original drive(at least for now). How can I restore it to the new drive? If it doesn't fail that is.