Got it, the SSD looks like just one plugged hard drive, as for the motherboard whatever originally that came with the laptop product number F9h60UA s/n cnd4061glk is there. I created an installation media from the Microsoft website stating Windows 8.1 downloaded into a USB thumb drive. I also tried to upgrade the 8 to a 10 and still all the operating systems that's provided in the Microsoft site doesn't include the full installation package which I did see later that they offered but that still didn't work. I tested the SSD in another HP which confirms it's not the laptop equipment because it's stating the same thing on the hard drive. Under bios it doesn't State any hard drive on the list. I actually created a case through HP and they're looking into it but if you have an immediate solution I'll be more than happy to take any advice. It's looking like all the information that I gathered is the full installation package would be best to install with operating system? I was going to try downloading the Windows 8 ISO file but I could only find Windows 7 / 8 and I'm not sure if that's correct that you need the seven first prior to going up to the 8th and then the 10 please advise.