remote assistance users?

[Guest]

Archived from groups: microsoft.public.windowsxp.messenger (More info?)

How would a remote user allow me to access his machine over "remote
assistance" in messenger?
I see in the "my computer" where you would add users but if I am just
supporting a user somewhere how can i work oin thier machine without having
to explain how to add me as a local user etc.
Isn't it easier that that?

 

[Guest]

Archived from groups: microsoft.public.windowsxp.messenger (More info?)

Greetings Mmac,

All they need to do is open a conversation window with you, chose Actions, then "Ask for
Remote Assistance". You accept and it just works (at least that's the idea).
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.

"mmac" <no@thank.you> wrote in message news:ed2n9TZuEHA.948@tk2msftngp13.phx.gbl...
> How would a remote user allow me to access his machine over "remote assistance" in
> messenger?
> I see in the "my computer" where you would add users but if I am just supporting a user
> somewhere how can i work oin thier machine without having to explain how to add me as a
> local user etc.
> Isn't it easier that that?
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.messenger (More info?)

It says that the program isn't installed on my machine??

"Jonathan Kay [MVP]" <msnewsreplies@jonathankay.com> wrote in message
news:Ol0hLZfuEHA.2804@TK2MSFTNGP14.phx.gbl...
> Greetings Mmac,
>
> All they need to do is open a conversation window with you, chose Actions,
> then "Ask for Remote Assistance". You accept and it just works (at least
> that's the idea).
> ____________________________________________
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2004 Jonathan Kay.
> You *must* contact me for redistribution rights.
>
> "mmac" <no@thank.you> wrote in message
> news:ed2n9TZuEHA.948@tk2msftngp13.phx.gbl...
>> How would a remote user allow me to access his machine over "remote
>> assistance" in messenger?
>> I see in the "my computer" where you would add users but if I am just
>> supporting a user somewhere how can i work oin thier machine without
>> having to explain how to add me as a local user etc.
>> Isn't it easier that that?
>>
>
>