Remote Desktop Connection has been stopped working --- Error Since I installed Kaspersky antivirus

suchendramalladi

Reputable
Feb 19, 2014
2
0
4,510
Hi All,
I have been facing the remote desktop connectivity problem.
Earlier It was working fine for me to connect my RDP workstation.
since I installed Kaspersky antivirus I am facing the error in connectivity.

Error details are follows:

Problem signature:
Problem Event Name: BEX
Application Name: mstsc.exe
Application Version: 6.1.7601.17514
Application Timestamp: 4ce7a161
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 0000002b
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

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Thanks for your help in Advance...