Remove passwords and reinstall Windows ?

[chandru16]

sir;
I have bough an second hand dell latitude e5510 from a tourist to my country.The dell security manager have blocked the system.I asked him for the password he told me that it was of his son and he could not help.So need some help through you.
hope for the early respond
yours sincerely
chandru

 

[WR2]

Hello chandru16;

You should have said NO to the tourist. I think you've been ripped off. Did you get a receipt or confirm ID with a passport, etc?

Only Dell can get a bypass password and they'll want you to prove you own that laptop.

 

[WR2]

Dell Ownership Transfer is what the two of you should have done before any money changed hands.

Transfer of ownership when you do not know the orginal owner - can it be done?

 

[nikorr]

Sorry, Tom's Hardware forum doesn't provide any guide to bypass password protection!

 

[nikorr]

This topic has been closed by Nikorr

 

[nikorr]

Best answer selected by nikorr.