Repair input /output device error on external hard drive

Imran Ibrahimli

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Mar 2, 2013
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Hello İ have a toshiba 640 GB hard drive. İ copied a folder from my computer to the hard drive but then i wanted to delete this folder the hard drive is "not responding". srry for my english
 

phil22

Dignified
I/O device errors are rarely repairable without buying new hardware. Test the drive with manufacturer's diagnostic software. Toshiba do not have any such software but you can use SeaTools for Windows:
Click Downloads here: http://www.seagate.com/support/downloads/seatools/

Choose the Long/Extended test for thorough testing of the drive.
 

Sholloway202

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Jul 27, 2013
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Any idea where to take it to get it repaired if the hardware is damaged? or do i just buy a new one. the one i have is a 2TB HD so i dont really want to splash out on a replacement if i can get it fixed
 

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