Discussion Repair Venting

Feb 10, 2023
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I love when people literally don't explain the problem correctly at all before bringing a PC for repair. Was supposed to repair this PC because it "was slow". It did take about 10 mins to fire up to the login screen. I messaged them and asked for the PIN/password... They don't have it. They never even bothered to tell me they couldn't even access the PC. Completely changes the job I need to do in order to get access to the PC now. It went from "being slow" to "oh, yea, we can't even access it." 😒