Repeated BSOD right after opening any game, or any application for the matter.

Page 2 - Seeking answers? Join the Tom's Hardware community: where nearly two million members share solutions and discuss the latest tech.

Travanj

Distinguished
Jul 25, 2014
129
0
18,690
Recently i updated to Catalyst Driver 14.9

Last night it was working just fine. Then today after I turned on my PC to play Dota 2, it suddenly went BSOD on me. At first i thought it was the temp of my CPU. So i opened Speccy and the temp was around 54C (Same as the reading on my Bios) w/c is like my everyday CPU temp. Then suddenly after i closed Speccy it went BSOD again. Did this a couple of times and even tried to Open other games like Dragon Age: Origins and Transformers: Fall of Cybertron and the moment the "loading screen" for the game appears, it directly goes to BSOD. I tried opening Adobe CS:6 and it also gave me the same results.


Some things you need to know:

  • >>I used memtest but it said there were no problems
    >>The Processor is newly bought and was installed as an upgrade from my previous A4-5300
    >>Also installed a new cooler, Gammaxx S40 didn't fit at first but was able to make it fit (although a bit too tight i think)
    >>Google chrome keeps on crashing. Also having problems loading pages that uses flash and will suddenly go into BSOD

LINKS TO DMP FILES:
Media Fire dmp Download here

Here are the 4 instances of the BSOD reports:

COMPLETE BSOD REPORTS LINK

Also my current CPU specs:
=====================
Operating System
Windows 7 Ultimate 64-bit SP1
CPU
AMD A8-6600K 54 °C
Richland 32nm Technology
RAM
8.00GB Dual-Channel DDR3 @ 666MHz (9-9-10-24)
Motherboard
Gigabyte Technology Co., Ltd. F2A55M-DS2 (P0) 41 °C
Graphics
R-W5006L (1280x800@60Hz)
2048MB ATI AMD Radeon HD 8570D (ATI) 4 °C
Storage
465GB Seagate ST3500418AS ATA Device (SATA) 42 °C
298GB Seagate ST3320613AS ATA Device (SATA) 43 °C
Optical Drives
No optical disk drives detected
Audio
Realtek High Definition Audio
============================================

Also a complete list of everything:

EVERYTHING THERE IS TO KNOW LINK

*** UPDATES***

  • >>Media Player Classic and Shockwave Flash from Chrome gets constant "Memory dump" issues
    >>Used Window's "SYSTEM RESTORE" to a date when Catalyst 14.9 was not yet installed. Still the
    >>Finally able to acquire the DMP files after transferring HDD to a different PC.
    same

Hope someone can help me. It's like having a big paperweight if i can't use my system properly.
 
run malwarebytes scan and see if it thinks AMDH264Enc32.dll is a malware file.
here is the debug info on the file:
09540000 09584000 AMDh264Enc32 (deferred)
Image path: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDh264Enc32.dll
Image name: AMDh264Enc32.dll
Timestamp: Mon Sep 15 15:21:42 2014 (54176676)
CheckSum: 00047242
ImageSize: 00044000
File version: 1.0.0.1
Product version: 1.0.0.1
File flags: 0 (Mask 3F)
File OS: 40004 NT Win32
File type: 2.0 Dll
File date: 00000000.00000000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4


----------
ok, I think you were running Raptr's gaming platform in a 32bit emulation under the WOW64 subsystem
and the game platform is infected with malware and It somehow caused a bugcheck.
you want to remove the AMDH264Enc32.dll

but I am not sure.


-----------

looking at your bughceck data. What hosting operating system are you running?
This looks like windows 7 running on a emulator, hypervisor, or virtualization software.

well whatever you are running, you might want to look at the file
C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDh264Enc32.dll
http://www.herdprotect.com/amdh264enc32.dll-531f8de00b81733da8bf3a9f399d5a5a85c29f6f.aspx
guess it could be malware.

is this some 32bit gaming platform from raptr ?
maybe a bugcheck generated from within the SysWow64 subsystem?
(I have never seen one of those)
---------------
here is the stack:
0:033> kb
ChildEBP RetAddr Args to Child
09d6de20 759e14ab 00000334 00000000 00000000 ntdll!ZwWaitForSingleObject+0x15
09d6de8c 75811194 00000334 ffffffff 00000000 KERNELBASE!WaitForSingleObjectEx+0x98
09d6dea4 75811148 00000334 ffffffff 00000000 kernel32!WaitForSingleObjectExImplementation+0x75
*** WARNING: Unable to verify timestamp for ltc_host.dll
*** ERROR: Module load completed but symbols could not be loaded for ltc_host.dll
09d6deb8 6d777b47 00000334 ffffffff 09d6dfb8 kernel32!WaitForSingleObject+0x12
WARNING: Stack unwind information not available. Following frames may be wrong.
09d6ded0 6d777827 09d6dfb8 00000000 ae480732 ltc_host+0x27b47
09d6df00 75850303 09d6dfb8 ae302bb8 00000000 ltc_host+0x27827
09d6df88 770374ff 09d6dfb8 770373dc 00000000 kernel32!UnhandledExceptionFilter+0x127
09d6df90 770373dc 00000000 09d6ffd4 76fec550 ntdll!__RtlUserThreadStart+0x62
09d6dfa4 77037281 00000000 00000000 00000000 ntdll!_EH4_CallFilterFunc+0x12
09d6dfcc 7701b499 fffffffe 09d6ffc4 09d6e108 ntdll!_except_handler4+0x8e
09d6dff0 7701b46b 09d6e0b8 09d6ffc4 09d6e108 ntdll!ExecuteHandler2+0x26
09d6e014 7701b40e 09d6e0b8 09d6ffc4 09d6e108 ntdll!ExecuteHandler+0x24
09d6e0a0 76fd0133 00d6e0b8 09d6e108 09d6e0b8 ntdll!RtlDispatchException+0x127
09d6e0a0 1e030378 00d6e0b8 09d6e108 09d6e0b8 ntdll!KiUserExceptionDispatcher+0xf
Unable to load image C:\Program Files (x86)\Raptr\python26.dll, Win32 error 0n2
*** WARNING: Unable to verify timestamp for python26.dll
*** ERROR: Module load completed but symbols could not be loaded for python26.dll
09d6e588 1e0303ca 1041a968 1e030370 00000000 python26+0x30378
09d6e58c 1041a968 1e030370 00000000 1e1df2f0 python26+0x303ca
09d6e590 1e030370 00000000 1e1df2f0 1e0309ff 0x1041a968
09d6e594 00000000 1e1df2f0 1e0309ff 00000002 python26+0x30370



 


It's only happening in Steam for me.