Reply from Crucial Tech Support about Memory Timings

[bloodandsoil]

Thought you guys would find this interesting. I recently sent an email to Crucial Tech Support to try to find out the validated sub-timings on the Crucial Ballistix memory I recently purchased.

Here is my original email:

Dear Sir:

I recently purchased (through Newegg) 1GBx2 of Ballistix memory (model BL12864AA804).

Crucial validates this module with memory timings of 4-4-4-12.

However, I would also like to know the validated sub-timings for this memory.

In the BIOS of my motherboard (Asus P5B-Deluxe), there are settings for 6 memory sub-timings:

DRAM Write Recovery Time
DRAM TRFC
DRAM TRRD
Rank Write to Read Delay
Read to Precharge Delay
Write to Precharge Delay

I look forward to your response. Thank you very much.

And here is the response I received today:

Hello,
Unfortunately we do not support any other timings other then the standard timings listed on our website.

 

[prong]

Thought you guys would find this interesting. I recently sent an email to Crucial Tech Support to try to find out the validated sub-timings on the Crucial Ballistix memory I recently purchased.

Here is my original email:


Dear Sir:

I recently purchased (through Newegg) 1GBx2 of Ballistix memory (model BL12864AA804).

Crucial validates this module with memory timings of 4-4-4-12.

However, I would also like to know the validated sub-timings for this memory.

In the BIOS of my motherboard (Asus P5B-Deluxe), there are settings for 6 memory sub-timings:

DRAM Write Recovery Time
DRAM TRFC
DRAM TRRD
Rank Write to Read Delay
Read to Precharge Delay
Write to Precharge Delay

I look forward to your response. Thank you very much.

And here is the response I received today:

Hello,
Unfortunately we do not support any other timings other then the standard timings listed on our website.

Lower the timings to tighten the RAM's response. Increase the timings to loosen or open up the RAM's workability.

 

[T8RR8R]

yeah I have the 2x512 sticks and 2x1Gig sticks, all the same Ballistix Tracer 6400 stuff...umm...anyway I asked them about manual settings for my mobo, and they basically told me it's different for every mobo. I was like "what the." So I guess all I can say is they make great products, never had a problem with my stuff, but there customer relations depo sucks.

 

[spanner_razor]

That's a bit stupid of them, still most tech support people don't really know that much.