My Lumia 822 has been absolutely great from day one. Zero issues. On the 928, however, Verizon dragged their feet and took forever to get a 92x variant, and they were ridiculously tight-lipped about the release date. I don't think any of their staff locally knew it existed until a customer asked to see one. I hope Big Red does a better job with their launch of whatever the VZW variant of the 1020 is called. You know... maybe advertise it, or at least put a release date online, educate staff, etc.