Report: Seagate Cutting Warranty Lifespan to Cut Costs

Status
Not open for further replies.

kyee7k

Distinguished
Dec 24, 2006
89
0
18,630
0
Why not make it 3 months (90 days)or even 30 days like my monitor?
I might never use that 5-year warranty, but it's a nice safety blanket
to have if it ever fails or my next hard drive purchase from the same company like Western Digital. With this, you'll just alienate a lot of consumers and push them over to WD or Intel.
 

_Pez_

Distinguished
Aug 20, 2010
415
0
18,810
10
je je anyways all of my hard drives are Western Digital since always !! XD, I don't trust Seagate that simple O wait ! my laptop's hard drive is a seagate momentus xt dam! I Fail !
 
G

Guest

Guest
Who cares! Their warranty policy and HDD sucks any way. Paid them for an advance replacement of a few months old defective drive, received a refurbished one instead that also develops the same problem. Called their tech support and was told that nothing wrong with their HDD stuttering and that it was normal!
 
G

Guest

Guest
Other than OEM systems, I can't think of anyone in their right mind would use a Seagate.
 

the_krasno

Distinguished
Sep 29, 2009
550
0
18,980
0
[citation][nom]legacy7955[/nom]Folks this is a "trial balloon". They probably planted this story around the web to see if they could get away with it.[/citation]

Well, no they can't. I have a Seagate Barracuda 7200.11 and I am disappoint T.T
 

whysobluepandabear

Distinguished
Aug 30, 2010
294
0
18,780
0
[citation][nom]brickman[/nom]Other than OEM systems, I can't think of anyone in their right mind would use a Seagate.[/citation]
People who download child porn will MOST definitely want to go the Seagate route - that way, they can count on the drive breaking, destroying the evidence, and ultimately freeing them from any prison time.
 

ta152h

Distinguished
Apr 1, 2009
1,207
2
19,285
0
After years of problems with off-brands like Maxtor (bought by Seagate), Western Digital, and Quantum, I only have bought Seagates for the last 10 years, and have never had a failure. Before that, I had way too many.

It's anecdotal, but I've had good success with them, and wouldn't hesitate to buy them again. Western Digital, Samsung, Hitachi or any other knock-off would have to come up with a pretty interesting product to make me try them.
 

whysobluepandabear

Distinguished
Aug 30, 2010
294
0
18,780
0
[citation][nom]TA152H[/nom] Western Digital, Samsung, Hitachi or any other knock-off would have to come up with a pretty interesting product to make me try them.[/citation]


Would you give them a try if the hard-drive agreed to sleep with you?
 

chick0n

Distinguished
Aug 17, 2010
167
0
18,680
0
[citation][nom]TA152H[/nom]After years of problems with off-brands like Maxtor (bought by Seagate), Western Digital, and Quantum, I only have bought Seagates for the last 10 years, and have never had a failure. Before that, I had way too many. It's anecdotal, but I've had good success with them, and wouldn't hesitate to buy them again. Western Digital, Samsung, Hitachi or any other knock-off would have to come up with a pretty interesting product to make me try them.[/citation]

That simply means you don't know "$hit"

I had access to over couple THOUSAND hdds and Seagate is like the worst of the worst.

So I mean really, this news will never hurt me one bit.
 

drwho1

Distinguished
Jan 10, 2010
1,272
0
19,310
15
I'm a happy Western Digital customer for about 20 years now.

I have had some Maxtor drives too but mostly WD, in all this years I only remember using the warranty twice everything else outlive their warranty period.

So ... if having a 5 year warranty on a product that rarely ever fails, then how is 2 years going to be of ANY "expense" to them if they don't have to fix/replace nothing anyway. (most of the time)

Unless of course this would lead to inferior manufacturing in the near future.
 

jhansonxi

Distinguished
May 11, 2007
1,262
0
19,280
0
[citation][nom]whysobluepandabear[/nom]People who download child porn will MOST definitely want to go the Seagate route - that way, they can count on the drive breaking, destroying the evidence, and ultimately freeing them from any prison time.[/citation]Any drive manufacturer can have a bad batch of drives. Regardless, most drive failures don't eliminate the data, only the ability to access it. Data recovery companies can recover most of it, and some even if overwritten. If you want permanent erasure you need to use thermite.
 

whysobluepandabear

Distinguished
Aug 30, 2010
294
0
18,780
0
[citation][nom]jhansonxi[/nom]Any drive manufacturer can have a bad batch of drives. Regardless, most drive failures don't eliminate the data, only the ability to access it. Data recovery companies can recover most of it, and some even if overwritten. If you want permanent erasure you need to use thermite.[/citation]

Seriously? Was my joke not obvious enough?


I know everything you said, and more. It was meant to be a "Haha, Seagate sucks - but while we're at it, let's make a funny joke out of it".
 

nekoangel

Distinguished
Sep 27, 2009
48
0
18,530
0
I have swapped to Samsungs in the past three years due to price and performance. Before that I have had good reliability with Seagate drives all lasting well beyond their warranty, while at the same time having WD drives start failing within the third year when they only offered 2 year warranties and a number of them failing within a year with a bunch of Dells. I guess I stopped using Seagate at a good time with all the complaints about them.
 

reasonablevoice

Distinguished
May 10, 2008
71
0
18,630
0
You can bet your butt that if Seagate is offering a two year warranty and Western Digital or Samsung is still offering a three warranty my shop will stop selling Seagate drives, at least the models with only two year warranties. Hitachi drives are just as good as Seagate drive but only ship with a one year warranty. That is why their drives are typically so much cheaper. Still our shop NEVER sells Hitachi nor do I purchase Hitachi for myself b/c I'd much rather not be caught out without a warranty three years down the road.
I doubt Seagate will do this, they'd lose too much business.
 
Status
Not open for further replies.

ASK THE COMMUNITY