Resetting laptop to Factory state.Can all installed updates be saved to USB drive and then be added back to computer after the Reset is completed?
Am planning using option to remove all but if I use the 'Save files' option will that save the updates?
Thanks
Kiotii
I believe that doing a factory reset removes the sign in password that is usually an email account. The computer is not stolen. The prblem is that both laptops have the same sign in pword.
Perhaps deleting her account in UAC would help.?
This is for a friend of mine and here is the problem she is having
"This is SOOOOO WEIRD AND FREAKY! I started working on restoring an older laptop computer last night of mine for my brother. Both of my laptops has Windows 10 and both has to be logged into from the same email account. Anyway I had NO IDEA that this would happen but now they are both linked together??? What the heck?!?!?!?
I am TRIPPING OUT! I can't even have a different wallpaper on the front screen of each PC?!?!?!?!? Not that I am complaining but I never knew that could happen?
You turn on either one and change the wallpaper it switches the wallpaper on the other?!?!?!?!?
Man talk about STRANGE!!!!!!!"
Am planning using option to remove all but if I use the 'Save files' option will that save the updates?
Thanks
Kiotii
I believe that doing a factory reset removes the sign in password that is usually an email account. The computer is not stolen. The prblem is that both laptops have the same sign in pword.
Perhaps deleting her account in UAC would help.?
This is for a friend of mine and here is the problem she is having
"This is SOOOOO WEIRD AND FREAKY! I started working on restoring an older laptop computer last night of mine for my brother. Both of my laptops has Windows 10 and both has to be logged into from the same email account. Anyway I had NO IDEA that this would happen but now they are both linked together??? What the heck?!?!?!?
I am TRIPPING OUT! I can't even have a different wallpaper on the front screen of each PC?!?!?!?!? Not that I am complaining but I never knew that could happen?
You turn on either one and change the wallpaper it switches the wallpaper on the other?!?!?!?!?
Man talk about STRANGE!!!!!!!"