[RESOLVED] Keyboard/Mouse not responding during installation

sharpnova

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Nov 22, 2010
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I am trying to install Windows 7 Ultimate onto a brand new computer. (the motherboard is Asus Rampage IV Extreme.

The mouse and keyboard work absolutely fine in the BIOS. But when I boot to the Windows 7 installation DVD and it arrives at the first prompt, the keyboard and mouse have no effect whatsoever. I can't 'tab' through selections. Can't hit enter to move to the next prompt. Can't see a cursor. It's as if the mouse and keyboard don't even exist at this point.

They are both USB and wireless and work on other computers just fine.