resolving startup issues

[lxgoldsmith]

On a parent's windows 7 (64 bit) pc, I'm troubleshooting a startup issue (hanging everywhere). Safe-mode runs fine. Currently running a full system anti-virus scan as I'm working.

First is the login. Running on a ssd, takes practically forever at both the "please wait" screen and the "welcome" screen.

I checked out the system, took it from 4GB free space to 30GB free space by moving (uninstall/reinstall) a large game installation and moving the desktop, documents, downloads, music, and movies user folders to the 2TB secondary hdd.

still having problems

I ran sfc scan and got some unfixed errors. Take a look:

2015-05-19 18:11:34, Info CSI 00000365 [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18839, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-05-19 18:11:34, Info CSI 00000367 [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18839, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-05-19 18:11:34, Info CSI 00000369 [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18839, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-05-19 18:11:34, Info CSI 0000036a [SR] This component was referenced by [l:162{81}]"Package_250_for_KB3022345~31bf3856ad364e35~amd64~~6.1.1.2.3022345-814_neutral_GDR"
2015-05-19 18:11:34, Info CSI 0000036c [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18839, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-05-19 18:11:34, Info CSI 0000036d [SR] This component was referenced by [l:162{81}]"Package_250_for_KB3022345~31bf3856ad364e35~amd64~~6.1.1.2.3022345-814_neutral_GDR"
2015-05-19 18:11:34, Info CSI 00000370 [SR] Could not reproject corrupted file [ml:520{260},l:114{57}]"\??\C:\ProgramData\Microsoft\Diagnosis\DownloadedSettings"\[l:24{12}]"utc.app.json"; source file in store is also corrupted
2015-05-19 18:11:34, Info CSI 00000373 [SR] Could not reproject corrupted file [ml:520{260},l:114{57}]"\??\C:\ProgramData\Microsoft\Diagnosis\DownloadedSettings"\[l:66{33}]"telemetry.ASM-WindowsDefault.json"; source file in store is also corrupted


What do you guys think?

 

[Reyaz123]

Open a command prompt (CMD) and type sfc /scannow tell me if it fixes this

 

[lxgoldsmith]

Open a command prompt (CMD) and type sfc /scannow tell me if it fixes this

I've already posted the results for the failed sfc scan

 

[Reyaz123]

Oh sorry, I didn't see that part. Did you try running a full registry scan or empty the temporary internet folder using a program like ccleaner? That might help fix it
Edit: Also make sure you updated windows 7 to the latest version using windows update

 

[Reyaz123]

http://thetechcookbook.com/windows-7-update-kb3022345-causing-corrupt-files/

This also may help you fix it. Scroll down to the sfc fix section.

 

[lxgoldsmith]

Is it alright to run the ccleaner registry cleaner on a ssd?

 

[Reyaz123]

Set a restore point before registry cleaning if you are concerned. Yes, it is 100% safe to use on SSD.

 

[lxgoldsmith]

So I ran sfc fix with that zip file, cleaned the registry, and disabled a few startup processes. It's a lot better, but not quite at its original ssd speed. I think there's something else causing a delay.

 

[Reyaz123]

http://www.pcworld.com/article/2110095/the-ultimate-guide-to-proper-ssd-management.html

Read this, it gives you tips on how to speed up an SSD.