News Retailer clarifies RTX 5090 'B-stock' listing with missing ROPs was a system error

[Admin]

The above-MSRP "B-stock" RTX 5090 with missing ROPs that popped up on Alternate's web store a few days back was accidental and due to a system error.

Retailer clarifies RTX 5090 'B-stock' listing with missing ROPs was a system error : Read more

 

[monkey_biz]

Does anybody really believe that? Someone entered it into the system and even specified the ROPs.

If it walks like a duck… they were trying it out, were surprised at the backlash and now find excuses.

 

[husker]

"The system" is the ultimate scapegoat.
The system is down - Strong Bad

 

[Alvar "Miles" Udell]

It makes sense to sell them since it was disclosed and at a slight discount, as mentioned in earlier articles the missing ROPs don't affect all workloads so they could have easily been for those.

 

[helper800]

Does anybody really believe that? Someone entered it into the system and even specified the ROPs.

If it walks like a duck… they were trying it out, were surprised at the backlash and now find excuses.

Yeah, I believe it. It was returned and entered into their stock system and probably forgotten to be flagged as RMA, so instead, the card showed up as damaged product for sale. If they were actually selling it, 5 seconds after they put it up for sale, it would have been gone, and nobody would have even known that this happened. I would bet that you couldn't check out with it in checkout, and even if you could the order would have been canceled.

 

[jlake3]

Does anybody really believe that? Someone entered it into the system and even specified the ROPs.

If it walks like a duck… they were trying it out, were surprised at the backlash and now find excuses.

I worked as a cashier for a while at a retailer that sold returns as open-box specials, and… yeah. It’s definitely possible.

When processing a return, the system first asked if the item had been opened. If no, it was added back to standard inventory. If yes, I believe we were then prompted whether on if it was defective, at which point it became a “Return to Vendor”. If it wasn’t, then we were prompted to either mark it as “Complete” or add a note as to condition and missing packaging or accessories. It then automatically generated an open-box sticker and added it to the system.

If someone said “No” to the defect question either in error or because they just work there and don’t understand GPU internals, then typed in the comment about ROPs the customer gave them, this is EXACTLY what the system would do.

 

[Notton]

Does anybody really believe that? Someone entered it into the system and even specified the ROPs.

If it walks like a duck… they were trying it out, were surprised at the backlash and now find excuses.

Hanlon's Razor.
Never attribute to malice that which is adequately explained by stupidity/incompetence.
Not everyone working at a PC retail store cares, it's just a job after all.

 

[husker]

I worked as a cashier for a while at a retailer that sold returns as open-box specials, and… yeah. It’s definitely possible.

When processing a return, the system first asked if the item had been opened. If no, it was added back to standard inventory. If yes, I believe we were then prompted whether on if it was defective, at which point it became a “Return to Vendor”. If it wasn’t, then we were prompted to either mark it as “Complete” or add a note as to condition and missing packaging or accessories. It then automatically generated an open-box sticker and added it to the system.

If someone said “No” to the defect question either in error or because they just work there and don’t understand GPU internals, then typed in the comment about ROPs the customer gave them, this is EXACTLY what the system would do.

So that would be a human error, blaming the system.

 

[helper800]

Hanlon's Razor.
Never attribute to malice that which is adequately explained by stupidity/incompetence.
Not everyone working at a PC retail store cares, it's just a job after all.

I would even argue Occam's Razor in this instance.