I bought the Gateway NV55C03U from Bestbuy and the first thing I noticed was how quiet the volume was so I went to the volume controls and checked the balance control and found that the right channel wasn't working. Then I noticed that there was only one tiny speaker that sounded like it was in a coffee can, and there was a space for a right speaker but it was never installed because there was a plug in its place. I returned it to Bestbuy as defective and the clerk and I checked the display model and it had the same defect- no right channel.
I wonder if Gateway was/is knowingly selling defective laptops?