[SOLVED] RGB lights on my PSU stopped working ?

[Nexgen187]

Greetings,
My build is brand new, today was literally the second day I'm using my computer and the RGB lights on my PSU stopped working for no apparent reason.
What I did before : I turned off the computer, did some cable management, I un-plugged (accidentally) the little rgb cable that connects my PSU to the motherboard on the 'JRGB1' plug. I putted back in its place where it was, then... no more RGB lights every since I turned the computer on.

My system :

Intel Core i5 -12400
ASUS Radeon RX 6400
Kingston Fury 2x16 GB - DDR5 - 4800 Mhz
MAG B660M Mortar (MS-7d42)
CX550F Corsair - White - 80Plus

 

[Colif]

are you using Icue to control the rgb?
have you checked its not running an off profile?

Corsair CX-F RGB Series problem

I recently built a new corsair system with a Corsair CX-F RGB Series 750W 80 Plus Bronze Fully Modular as my choice of power supply but for the life of me i cannot seem to get control of the RGB lighting unless i use the pre set button on the back, i have tried connecting the cable to my motherbo...

forum.corsair.com

https://help.corsair.com/hc/en-us/a...our-CORSAIR-CX-F-RGB-series-power-supply-unit

 

[Nexgen187]

Greetings Colif,

I'm not using iCUE to control the RGB, I actually installed it after the RGB lights stopped working to see if I can do something but the software would not even recognize my PSU (like at all).
The RGB cable was connected onto the motherboard and it worked fined until that mysterious moment where the RGB simply stopped working.

 

[Nexgen187]

Someone had the exact same problem on reddit :

I recently bought the Corsair CX750F RGB power supply and everything seems to be working fine except the rgb suddenly turned off on the power supply and icue does not seem to detect it. Whenever I press the rgb button on the back nothing happens also.

i hate reddit links

[mod edit: formatting]

 

[Colif]

I would suggest asking on here: https://forum.corsair.com/forums/forum/199-build-hardware-troubleshooting/

 

[Nexgen187]

Alright, thanks Colif for trying to help and thanks for the link, I'll write a post right away.