[SOLVED] Right arrow random activation

Jun 26, 2020
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My right arrow key on my number pad is randomly activating, and I have no idea how to stop it. I have tried using a different keyboard and mouse, in different USB ports. I have unplugged my head set, I have uninstalled the drivers in Control Panel and reinstalled and made sure they are up to date. I'm using a Logitech G710+ key board and G403 mouse. My MB and CPU are new and this is a new, but unregistered version of Windows 10. It happens with and without the Logitech drivers installed.

If I press the right arrow key on the number pad when it happens it does stop it activating briefly 30-60 seconds then starts again. It makes it impossible to play games as it makes me spin on the spot, and watching YouTube it makes the video's forward to the next.

I have notice that my right arrow key (not the number pad one) has stopped working, up, down and left work fine.

This is driving me insane as it is rendering my computer un-usable for what I want to do.

Please help!
 
Solution
Hi, go into Safe Mode and see if you still have the same problem. Safe mode does two things: 1. It doesn't load most 3rd party drivers and 2. it doesn't load startup software.

If you don't have the problem in Safe Mode then we know it's one of those 2 that is causing the issue. If you do have the problem in Safe Mode then it's likely a hardware issue of some type.

If you don't have the problem in Safe Mode, we will try a Clean boot next. I'll give further instructions if needed.
Hi, go into Safe Mode and see if you still have the same problem. Safe mode does two things: 1. It doesn't load most 3rd party drivers and 2. it doesn't load startup software.

If you don't have the problem in Safe Mode then we know it's one of those 2 that is causing the issue. If you do have the problem in Safe Mode then it's likely a hardware issue of some type.

If you don't have the problem in Safe Mode, we will try a Clean boot next. I'll give further instructions if needed.
 
Solution