Nov 15, 2020
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When I boot the laptop it shows 0% plugged in only like below image


It is like this for a week now after I started using this laptop. This laptop has not been powered on for like a month. Here is the battery report from windows.


Do you guys think it could be BIOS related issue since the battery connection and everything in the board looks clean and nice also the charger has no dust in it. I remember years ago I had faced a similar issue with the TUF laptop but that issue went without doing anything in few months (maybe after some updates in BIOS or something I don't know). I tried all those calibration troubleshooting steps and non of them worked. It's not a driver issue I guess because I left the charger in it over the night after shutting down and it didn't charge at all so no windows issues for sure.
 

SoumithCS

Prominent
Oct 6, 2020
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I would suggest you to consult Asus support and let them diagnose any issue with laptop charger port or battery. Because any unauthorized modifications can lead to void of warranty, Please contact asus support they will take the care of the rest
 
Nov 15, 2020
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I would suggest you to consult Asus support and let them diagnose any issue with laptop charger port or battery. Because any unauthorized modifications can lead to void of warranty, Please contact asus support they will take the care of the rest
The warranty expired tho. it's not a new laptop but also not that much of a used laptop. It's been used very rarely.
 

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