Question Rog Maximus XII & 10900KF - no bluetooth?

brianz

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I am running my own recently built Intel 10900 KF on an Asus Rog Maximus XII, which per their website specs says will be bluetooth 5.1 enabled, in Windows 10 build 19041 or later, which I am running. Yet I cannot turn on bluetooth to enable it, much less connect my new wireless controller. By all appearances, I have no bluetooth.

Am I missing something, or does anybody know what's going on?

Thanks!
Brian
 

egda23

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Jun 14, 2020
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I am running my own recently built Intel 10900 KF on an Asus Rog Maximus XII, which per their website specs says will be bluetooth 5.1 enabled, in Windows 10 build 19041 or later, which I am running. Yet I cannot turn on bluetooth to enable it, much less connect my new wireless controller. By all appearances, I have no bluetooth.

Am I missing something, or does anybody know what's going on?

Thanks!
Brian
Do you see it in device manager ?
Did you download the driver from your motherboard's support page ? There are several updates for the Bluetooth driver, it seems, on the Asus support page
 

brianz

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Device manager doesn't show Bluetooth. I have tried to install this driver and rebooted:

Version 21.110.0.3
2020/08/18 10.73 MBytes
Intel Bluetooth Driver(AX201) V21.110.0.3 For Windows 10 64-bit.
DOWNLOAD

It runs some invisible batch for a second, doesn't appear to install anything. Reboot shows no bluetooth, nothing.
 

egda23

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Jun 14, 2020
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Device manager doesn't show Bluetooth. I have tried to install this driver and rebooted:

Version 21.110.0.3
2020/08/18 10.73 MBytes
Intel Bluetooth Driver(AX201) V21.110.0.3 For Windows 10 64-bit.
DOWNLOAD

It runs some invisible batch for a second, doesn't appear to install anything. Reboot shows no bluetooth, nothing.
From the Microsoft support page, there are 2 options that you can try:
1) Run the Hardware and Devices Troubleshooter.
On Cortana's search box, type, "Troubleshooting" > left-click on the result > Hardware and Sound > open Hardware and Devices and follow the on-screen instructions.

2) Restart Bluetooth Support Service.

Press the Windows key + R, then type "services.msc". Once the Services window opens, locate Restart Bluetooth Support Service > right-click > Restart.

After so, right-click on it again, choose Properties, then ensure startup type is on Automatic.

Once done, please restart your computer and see if Bluetooth is functioning.
 

brianz

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Troubleshooting tells me that I have no bluetooth capability. Services shows the "bluetooth support service" running.

I am beginning to think Big Louie's comment is accurate. This mobo with bluetooth just... doesn't have bluetooth.

Guess I'll get a dongle like a chump... thanks all
 

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