Question ROG STRIX B550-F GAMING (WI-FI) Board Can't use Ethernet at all.

[Sh1Ft]

So I recently got a new system that uses the B550-F wi-fi board. Problem is I have no ethernet access because Windows doesn't recognize the Ethernet Controller. Nor can it install it. And when I say it can't install it, I mean it CAN'T install it AT ALL. After spending nearly a full day on this, I can't figure out what's wrong. Essentially, when I go to the board's support page and download the right LAN drivers for the board, the driver install wizard refuses to open. This isn't a problem with the other drivers for the board either. Just the LAN one. The BIOS is up to date as well, so at this point, I'm really not sure what else to do. Can anyone help?

 

[Deleted member 362816]

Windows 10 or 11?

 

[Sh1Ft]

Windows 10 or 11?

Windows 10

 

[Sh1Ft]

Here are my specs if it helps:

CPU: Ryzen 9 5900x

GPU: Nvidia GeForce 3070 Ti

RAM: 2x16Gb 3600 Mhz

Motherboard: ROG STRIX B550-F GAMING (WI-FI)

 

[rolli59]

Have you enabled LAN controller in BIOS?