Rootkit or Corrupted Windows?

Bahazbz

Distinguished
Apr 19, 2015
111
0
18,710
So here is my story:

I missed the all Windows 10 Professional updates since 2016 due to not having used this rig in a while. I just had started using it again a few days ago and everything was normal. After a few hiccups, I'm wondering if I may have been infected by a rootkit or worm from the University network. It is either that or my windows files may have been corrupted. Either way it shouldn't matter, as I plan on doing a drive reformat and a fresh install for separate reasons anyway. I'm not looking for help fixing the issue, just wondering what you experts think is the more likely cause: System file corruption, or Rootkit/Bootkit.

In chronological order, here are my symptoms:

Connect to the university network while on 1703 (Having forgot that the PC hasn't updated yet).

All is well for weeks, no strange behavior or symptoms.

After a while, dozens of System32 processes suddenly showing up with increasing frequency in task manager. None of which had ever shown up prior to my knowledge. All of which are legitimate process names, but some seem to be running at all times, which is definately new behavior.

Constantly being kicked from full screen applications as if I had pressed escape. (e.g. Netflix and Youtube exit fullscreen mode, games on steam alt+tab out) at random intervals.


Blue screen, which has never once happened on this rig before, occurs twice in the span on two days.

Avast Boot-Time scan returns nothing (0 infected files according to the log file)


The infamous forced update to Windows 10 Pro 1709 fails due to power outage, canceling the download process at 2% downloading. <-- I know shutting down during an update can cause windows files to be corrupted, but I was only downloading not installing.

PowerOff, Restart, and Sleep functions suddenly dissapear from the start menu, leaving a blank grey box with no options or messages.


Attempts made to repair using SFC and DISM fail. When I run DISM /Online /Cleanup-Image /RestoreHealth from the admin console I get an error code: 605 "The specified buffer contains ill-formed data."

SFC starts running, but stops at Verification 23% both times and gives the message "Windows Resource Protection could not perform the requested operation."


Attempts made to open the Update and Security parts of windows settings menu cause Windows Settings to instantly exit every time. Other settings in the same menu work just fine. This prevents me from Updating or Rolling back through the Update and security panel.<-- Very suspicious


Booting into safe mode has all of the same symptoms, except open the power options from the log in screen causes explorer.exe to crash and restart.


Running system restore with an existing restore point that I created weeks prior appears to work, until booting into windows 10 to find an error message stating "System Restore did not complete sucessfully. Your system files and settings were not changed." In the same box, it states "System restore failed to extract the original copy of the directory from the restore point ... Source: %ProgramFiles%\WindowsApps.... The restore point was damaged or deleted during the restore."


Upon opening system restore again, I find all my restore points back to the begging of time suddenly missing, including the one i just tried to use. <----Extremely suspicious


Disk-check prompts me to run it at startup on the C: drive. I let it run but it fails suddenly exiting with no results, errors, prompts or other indication that it exited normally at all.


On restart there is sometimes this quick flash of what looks like a 0x0pixel window that displays for literally one frame before showing the BIOS splash screen. I kinda looks like a windows dialogue box with close, and minimize buttons, but nothing inside it. It is hard to tell if I saw that right though, as it only happens sometimes and appears for a single frame. Whatever it is it's very concerning that it appears before the BIOS splash screen!


Again, Avast Boot-Time scan returns nothing (0 infected files according to the log file)


The rig is a dual boot configuration. So I tried booting into windows 7 with the Windows 10 drive disconnected. Windows 7 is completely fine.


All previous symptoms are still present in Windows 10, but when I boot into windows 7 everything is fine and there are no symptoms.


It seems like an intelligent software is actively trying to prevent me from Updating windows 10, rolling back, or restoring. Although, almost all of these symptoms can also be explained by corrupted system files from the update when the power went out. I am just curious what you guys think is more likely: Corruption or rootkit. I'm leaning towards rootkit for sure right now. Thanks for being patient enough to read all this! I look forward to hearing your opinions. :)

-Bahazbz
 

nobspls

Reputable
Mar 14, 2018
902
12
5,415
Sounds like the update process got screwed up by the power failure and it is now chasing its own tail. You may have to leave it and let it update and correct the issues on its own over night, or it just might be faster to reinstall.
 

Bahazbz

Distinguished
Apr 19, 2015
111
0
18,710


Have you tried the obvious basic solution - full wipe and reinstall of the OS.

Yep, reinstall already in progress :) Like I said, just looking for opinions, not a solution. I think I set this up as a discussion properly. Right?Thanks anyway. Do either of you have any opinion what might be the cause of the failures though?
 

USAFRet

Titan
Moderator


"The infamous forced update to Windows 10 Pro 1709 fails due to power outage, canceling the download process at 2% downloading. <-- I know shutting down during an update can cause windows files to be corrupted, but I was only downloading not installing."

Whatever the reason...a power cut during an update is a bad thing.
Especially the semiannual large Win 10 update. That is basically a 'reinstall'.

The visual label that says "downloading" vs "Installing" may not be actually accurate. Interrupting the process at any time in there may (and in this case did) cause faults.
 

Bahazbz

Distinguished
Apr 19, 2015
111
0
18,710



That's what I figured. The power outage probably did it. Just in case, I heard you can use bootrec /RebuildMbr to take care of any possible boot kit software hiding in the master boot record. Is this true? If not, is there any other software that can do that for me. It would be nice to have something like that in my arsenal in case I or a friend have any issues. Thanks for your responses, USAFRet !
 

USAFRet

Titan
Moderator


Possibly.
But its still safer with a full wipe and reinstall. Or a recovery from a known good backup.
 

Bahazbz

Distinguished
Apr 19, 2015
111
0
18,710



Yep full wipe done days ago. :) Thanks for your replies! I'll wait a few more days before closing the thread. Let's see if anyone else responds.

 

Bahazbz

Distinguished
Apr 19, 2015
111
0
18,710



Here is a question for you. I have a secondary drive that contains personal data only (No OS at all) that I haven't reconnected yet. After a rootkit scare do I need to full wipe and reformat that one too? Or should I just connect and scan it with avast Rootkit scan from my OS drive? Thanks!
 

USAFRet

Titan
Moderator


Depends on what is on there.
Might there be something that was downloaded and started this whole infection?

Scan with a couple of different AV tools.
 

Bahazbz

Distinguished
Apr 19, 2015
111
0
18,710



Thanks! I'll start with Avast, then try Avira. Are you are saying I should be fine booting up with both drives installed?
 

USAFRet

Titan
Moderator


With the secondary drive, unless you specifically invoke some infected file, it is OK.
Any potential malware can't "run" unless something causes it to run.
 

Bahazbz

Distinguished
Apr 19, 2015
111
0
18,710


Gotcha, I will try that now. I am assuming the MBR is not run on a drive with no OS, so I won't have to worry about that either right?

 

nobspls

Reputable
Mar 14, 2018
902
12
5,415
Put the secondary drive into an external USB enclosure. Make sure you PC has booted up has all the anti-virus, anti-malware etc. running. In short, shields up. Then plug in the external drive, and run scans on that drive. When it all checks out, you can plug the drive back into your PC as the secondary drive once again.
 

Bahazbz

Distinguished
Apr 19, 2015
111
0
18,710


Good advice, thanks!