Router allows dual-band capable devices to connect only to 5Ghz. Single-band capable devices only ones allowed on 2.4Ghz band.

[Protegeus]

Just got a new modem-router all-in-one. This one, specifically.

My dad's old single-band laptop and my mom's old single-band phone are the only devices that seem to be able to get onto the 2.4Ghz band.

When we try connecting to the 2.4Ghz band with dual-band capable devices, they are kicked off, and if they have been on the 5Ghz band before, they will automatically be pushed onto that one.

The biggest issue this causes is that some of the devices we use on our home network are too far away to get a good consistent connection on the 5Ghz, so they need the range of the 2.4Ghz, but every time they try to connect, they get booted.

We would like to avoid the range extender option if possible. Should we not be able to connect to the 2.4Ghz band with dual-band capable devices? Is that not the point of dual-band? Being able to connect to either one, depending on the devices specific need?

Any help would be much appreciated, thanks in advance.

 

[RealBeast]

I recommend you not use a range extender at all, if you need more signal strength add an access point instead since it provides a much better signal improvement in distant areas.

Do your 2.4 and 5GHz radios on that router have different SSIDs set so that you can force the selection, or are you using the same and relying on the device to choose?

 

[popojay]

I recommend you not use a range extender at all, if you need more signal strength add an access point instead since it provides a much better signal improvement in distant areas.

Do your 2.4 and 5GHz radios on that router have different SSIDs set so that you can force the selection, or are you using the same and relying on the device to choose?

I don't mean to hijack this thread, but Realbeast, is making the SSID different for each band they ONLY way to ensure dual-band capable devices are on the band of my choosing? I've tried every section and setting in my Asus RT-AC66R dual band router's admin panel.

Thanks!

 

[RealBeast]

I recommend you not use a range extender at all, if you need more signal strength add an access point instead since it provides a much better signal improvement in distant areas.

Do your 2.4 and 5GHz radios on that router have different SSIDs set so that you can force the selection, or are you using the same and relying on the device to choose?

I don't mean to hijack this thread, but Realbeast, is making the SSID different for each band they ONLY way to ensure dual-band capable devices are on the band of my choosing? I've tried every section and setting in my Asus RT-AC66R dual band router's admin panel.

Thanks!

Yes, consumer level routers and APs and the connecting devices often make poor choices if not forced to what you want used.