Router can't see WAN port

DeeP_FOCus

Honorable
Feb 28, 2016
37
0
10,530
Today i bought a new router, i did everything by installation guide (i did quick setup in browser) but i didn't have internet access while connected to the router. I thought that i mixed up lan and wan ports so i decided to swap them and make a reset. It didn't help and now when i am trying to do a quick setup it says "the cable is unplugged". I checked wan port but it's plugged correctly.
So what should i do now?
 
Solution
Can you connect to the internet with the wan cable plugged directly in to your computer? Might also check your network adapter settings on your computer, specifically IPV4 properties, when connecting the the internet directly (cable from wan plugged directly in to computer) you most likely want to "Obtain an IP address automatically" and "Obtain DNS server address automatically" . After you have confirmed you can access the internet you can proceed to the router.
Ok i plugged wan cable directly to the pc but nothing happened. It says that cable is unplugged. I also tried to plug all the cables back to my old router but it doesn't work either.
The cable can't be broken because it worked today with an old router.
How to reboot the modem?
 
Ok i have fixed the problem with WAN port. I mixed up lan and wan cables and because of that my internet provider turned my internet off.
But now i have another problem with same router. Internet must be on (no wan problem anymore) but when i am connected to router my pc says that i have no internet access and when i launch troubleshooter it say that DNS server is not responding. Should i call my ISP to get to know which type of connection do i have?
 
Can you connect to the internet with the wan cable plugged directly in to your computer? Might also check your network adapter settings on your computer, specifically IPV4 properties, when connecting the the internet directly (cable from wan plugged directly in to computer) you most likely want to "Obtain an IP address automatically" and "Obtain DNS server address automatically" . After you have confirmed you can access the internet you can proceed to the router.
 
Solution