Question RQL_NOT_LESS_OR_EQUAL Blue screen when playing games or after playing game

Danial_2

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Jan 26, 2017
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I recently changed my motherboard and did a clean install of windows 10 . However, I still get blue screens when playing games. Minidump file is as follows:

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000009, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff8036be8c12b, address which referenced memory

Debugging Details:
------------------


KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 3577

Key : Analysis.DebugAnalysisManager
Value: Create

Key : Analysis.Elapsed.mSec
Value: 25107

Key : Analysis.Init.CPU.mSec
Value: 484

Key : Analysis.Init.Elapsed.mSec
Value: 3379

Key : Analysis.Memory.CommitPeak.Mb
Value: 91

Key : WER.OS.Branch
Value: vb_release

Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z

Key : WER.OS.Version
Value: 10.0.19041.1


FILE_IN_CAB: 041722-5562-01.dmp

BUGCHECK_CODE: a

BUGCHECK_P1: 9

BUGCHECK_P2: 2

BUGCHECK_P3: 0

BUGCHECK_P4: fffff8036be8c12b

READ_ADDRESS: fffff8036c8fb390: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
unable to get nt!MmSpecialPagesInUse
0000000000000009

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: chrome.exe

TRAP_FRAME: ffff9a86b90971d0 -- (.trap 0xffff9a86b90971d0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=ffff9b8f2722ef98
rdx=ffff9b8f2722ef98 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8036be8c12b rsp=ffff9a86b9097368 rbp=ffff9a86b90973e8
r8=000000000780d470 r9=ffff9b8f20a23be8 r10=0000000000000001
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
nt!RtlRbInsertNodeEx+0x3b:
fffff8036be8c12b 41f6420801 test byte ptr [r10+8],1 ds:0000000000000009=??
Resetting default scope

STACK_TEXT:
ffff9a86b9097088 fffff8036c009869 : 000000000000000a 0000000000000009 0000000000000002 0000000000000000 : nt!KeBugCheckEx
ffff9a86b9097090 fffff8036c005b69 : ffff9a86b9097230 fffff8036bffdd9e 0000000000000000 0000000000000000 : nt!KiBugCheckDispatch+0x69
ffff9a86b90971d0 fffff8036be8c12b : fffff8036be8a2c9 0000000000000000 00000000000007c0 00000000000007c0 : nt!KiPageFault+0x469
ffff9a86b9097368 0000000000000000 : 00000000000007c0 00000000000007c0 00000000000007c5 0000000000000000 : nt!RtlRbInsertNodeEx+0x3b


SYMBOL_NAME: nt!RtlRbInsertNodeEx+3b

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

IMAGE_VERSION: 10.0.19041.1645

STACK_COMMAND: .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET: 3b

FAILURE_BUCKET_ID: AV_nt!RtlRbInsertNodeEx

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {397a8882-da53-7c7b-53a2-3c65d4285a8e}

Followup: MachineOwner
---------
 

Colif

Win 11 Master
Moderator
Jun 12, 2015
55,397
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Minidumps will show more...
  1. Open Windows File Explore
  2. Navigate to C:\Windows\Minidump
  3. Copy the mini-dump files out onto your Desktop
  4. Do not use Winzip, use the built in facility in Windows
  5. Select those files on your Desktop, right click them and choose 'Send to' - Compressed (zipped) folder
  6. Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)
  7. Then post a link here to the zip file, so we can take a look for you . . .
if you can give me that I can ask someone to look at the dumps, and convert it into a format I can read.
 

Danial_2

Honorable
Jan 26, 2017
2
0
10,510
0
Minidumps will show more...
  1. Open Windows File Explore
  2. Navigate to C:\Windows\Minidump
  3. Copy the mini-dump files out onto your Desktop
  4. Do not use Winzip, use the built in facility in Windows
  5. Select those files on your Desktop, right click them and choose 'Send to' - Compressed (zipped) folder
  6. Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)
  7. Then post a link here to the zip file, so we can take a look for you . . .
if you can give me that I can ask someone to look at the dumps, and convert it into a format I can read.
Hi Colif,

here's the link to the minidump file https://www.dropbox.com/s/pzovpgq8i5s1dta/041722-5562-01.rar?dl=0
 

gardenman

Distinguished
Moderator
Hi, I ran the dump file through the debugger and got the following information: https://jsfiddle.net/zLo19ndy/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.

File information:041722-5562-01.dmp (Apr 17 2022 - 09:40:54)
Bugcheck:IRQL_NOT_LESS_OR_EQUAL (A)
Probably caused by:memory_corruption (Process running at time of crash: chrome.exe)
Uptime:0 Day(s), 1 Hour(s), 18 Min(s), and 10 Sec(s)

Comment: 2 or more types of RAM are installed.

Comment: The GPU tweaking driver "iomap64.sys" was found on your system. (AI Suite or GPU Tweak 2 or Armoury Crate)

Possible Motherboard page: https://www.asus.com/SupportOnly/H97PLUS/HelpDesk_Knowledge/
You have the latest BIOS already installed.

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.
 

Colif

Win 11 Master
Moderator
Jun 12, 2015
55,397
4,327
160,590
10,079
I can't exactly tell what cause is

May 05 2013ScpVBus.sysScarlet.Crush Productions Scp Dual Shock 3 Virtual Bus driver http://forums.pcsx2.net/
I seen these cause errors before - they used for Xbox or Playstation controller drivers
Sep 20 2011ASUSFILTER.sysASUS USB Hub Filter driver http://support.asus.com/
Not sure what this is for

your Ethernet drivers not that old but could be newer
Download Win10 Auto Installation Program (NDIS) from under windows header here - https://www.realtek.com/en/component/zoo/category/network-interface-controllers-10-100-1000m-gigabit-ethernet-pci-express-software

there are newer GPU drivers
there is a newer version of Icue
 

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