rstrui.exe (system restore process) is always in memory--h..

JeffK

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Apr 19, 2004
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Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Title about says it all. When i invoke system restore to create a restore
point, rstrui.exe starts up in task manager. I can create the restore point
and the wizard appears to end normally. However, in task manager the
rstrui.exe process is still loaded! I have programs that use system restore
automatically and they hang because the rstrui process is not ending and
therefore not hand back off to the main program. I have searched and
searched for help---any advice?
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Hi Jeff,

I would suggest reinstalling System Restore.

How to reinstall System Restore:
http://bertk.mvps.org/html/tips.html#ReinstallSR

--
Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org

jeffk wrote:
> Title about says it all. When i invoke system restore to
> create a restore point, rstrui.exe starts up in task
> manager. I can create the restore point and the wizard
> appears to end normally. However, in task manager the
> rstrui.exe process is still loaded! I have programs that
> use system restore automatically and they hang because
> the rstrui process is not ending and therefore not hand
> back off to the main program. I have searched and
> searched for help---any advice?
 

JeffK

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Apr 19, 2004
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Thanks Bert, but that didn't help. Still the same problem. I can further
tell you after fiddling around that if i stop the dcomlaunch service from
starting, then srtrui.exe ends as it should after creating the restore point.
I can't leave this service off however. Any other advice?

Jeff

"Bert Kinney" wrote:

> Hi Jeff,
>
> I would suggest reinstalling System Restore.
>
> How to reinstall System Restore:
> http://bertk.mvps.org/html/tips.html#ReinstallSR
>
> --
> Regards,
> Bert Kinney MS-MVP Shell/User
> http://bertk.mvps.org
>
> jeffk wrote:
> > Title about says it all. When i invoke system restore to
> > create a restore point, rstrui.exe starts up in task
> > manager. I can create the restore point and the wizard
> > appears to end normally. However, in task manager the
> > rstrui.exe process is still loaded! I have programs that
> > use system restore automatically and they hang because
> > the rstrui process is not ending and therefore not hand
> > back off to the main program. I have searched and
> > searched for help---any advice?
>
>
>
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Hi Jeff,

You will want to make sure the system is free of virus or malware infection.

Virus and Spyware removal and prevention
http://bertk.mvps.org/html/spyware.html

For more informaion on DCOM.
DCOM Windows XP - You Do Not Really Need It!
http://www.updatexp.com/dcom-windows-xp.html


--
Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org


jeffk wrote:
> Thanks Bert, but that didn't help. Still the same
> problem. I can further tell you after fiddling around
> that if i stop the dcomlaunch service from starting, then
> srtrui.exe ends as it should after creating the restore
> point. I can't leave this service off however. Any other
> advice?
>
> Jeff
>
> "Bert Kinney" wrote:
>
>> Hi Jeff,
>>
>> I would suggest reinstalling System Restore.
>>
>> How to reinstall System Restore:
>> http://bertk.mvps.org/html/tips.html#ReinstallSR
>>
>> --
>> Regards,
>> Bert Kinney MS-MVP Shell/User
>> http://bertk.mvps.org
>>
>> jeffk wrote:
>>> Title about says it all. When i invoke system restore
>>> to create a restore point, rstrui.exe starts up in task
>>> manager. I can create the restore point and the wizard
>>> appears to end normally. However, in task manager the
>>> rstrui.exe process is still loaded! I have programs
>>> that use system restore automatically and they hang
>>> because the rstrui process is not ending and therefore
>>> not hand back off to the main program. I have searched
>>> and searched for help---any advice?
 

JeffK

Distinguished
Apr 19, 2004
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Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

I don't know if this helps but it is the srclient.dll that is ultimately
stuck in memory and preventing rstrui from ending normally.

"jeffk" wrote:

> Title about says it all. When i invoke system restore to create a restore
> point, rstrui.exe starts up in task manager. I can create the restore point
> and the wizard appears to end normally. However, in task manager the
> rstrui.exe process is still loaded! I have programs that use system restore
> automatically and they hang because the rstrui process is not ending and
> therefore not hand back off to the main program. I have searched and
> searched for help---any advice?
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Hi Jeff,

The srclient.dll should have been replaced when SR was reinstalled.
Look to see if it is located in the C:\Windows\System23 folder.
Right click on it and select properties. Here's what I have for WinXP SP2. Do you see the
same?

Version #: 5.1.2600.2180
Size: 66.0 KB (67,584 bytes)
Size on disk: 68.0 KB (69,632 bytes)

--
Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org

jeffk wrote:
> I don't know if this helps but it is the srclient.dll
> that is ultimately stuck in memory and preventing rstrui
> from ending normally.
>
> "jeffk" wrote:
>
>> Title about says it all. When i invoke system restore
>> to create a restore point, rstrui.exe starts up in task
>> manager. I can create the restore point and the wizard
>> appears to end normally. However, in task manager the
>> rstrui.exe process is still loaded! I have programs
>> that use system restore automatically and they hang
>> because the rstrui process is not ending and therefore
>> not hand back off to the main program. I have searched
>> and searched for help---any advice?
 

JeffK

Distinguished
Apr 19, 2004
19
0
18,510
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Hi Bert,

Yep, that's the version that is loaded----

"Bert Kinney" wrote:

> Hi Jeff,
>
> The srclient.dll should have been replaced when SR was reinstalled.
> Look to see if it is located in the C:\Windows\System23 folder.
> Right click on it and select properties. Here's what I have for WinXP SP2. Do you see the
> same?
>
> Version #: 5.1.2600.2180
> Size: 66.0 KB (67,584 bytes)
> Size on disk: 68.0 KB (69,632 bytes)
>
> --
> Regards,
> Bert Kinney MS-MVP Shell/User
> http://bertk.mvps.org
>
> jeffk wrote:
> > I don't know if this helps but it is the srclient.dll
> > that is ultimately stuck in memory and preventing rstrui
> > from ending normally.
> >
> > "jeffk" wrote:
> >
> >> Title about says it all. When i invoke system restore
> >> to create a restore point, rstrui.exe starts up in task
> >> manager. I can create the restore point and the wizard
> >> appears to end normally. However, in task manager the
> >> rstrui.exe process is still loaded! I have programs
> >> that use system restore automatically and they hang
> >> because the rstrui process is not ending and therefore
> >> not hand back off to the main program. I have searched
> >> and searched for help---any advice?
>
>
>
 

JeffK

Distinguished
Apr 19, 2004
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Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Well well, quite by accident i seemed to have found a fix. See
http://support.microsoft.com/?kbid=888402. it occurred to me that this might
be the same thing---i installed this hotfix and sure enough, everythin works.
The KB article is worth reading. microsoft actually recommends NOT
installing this fix unless u have the problem described in the KB, i
installed it anyway. HA

Thanks to all



"jeffk" wrote:

> Title about says it all. When i invoke system restore to create a restore
> point, rstrui.exe starts up in task manager. I can create the restore point
> and the wizard appears to end normally. However, in task manager the
> rstrui.exe process is still loaded! I have programs that use system restore
> automatically and they hang because the rstrui process is not ending and
> therefore not hand back off to the main program. I have searched and
> searched for help---any advice?
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Thanks for the feed back Jeff. The long short paid off.

By chance did you see event errors mentioned in the article?

--
Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org


jeffk wrote:
> Well well, quite by accident i seemed to have found a
> fix. See http://support.microsoft.com/?kbid=888402. it
> occurred to me that this might be the same thing---i
> installed this hotfix and sure enough, everythin works.
> The KB article is worth reading. microsoft actually
> recommends NOT installing this fix unless u have the
> problem described in the KB, i installed it anyway. HA
>
> Thanks to all
>
>
>
> "jeffk" wrote:
>
>> Title about says it all. When i invoke system restore
>> to create a restore point, rstrui.exe starts up in task
>> manager. I can create the restore point and the wizard
>> appears to end normally. However, in task manager the
>> rstrui.exe process is still loaded! I have programs
>> that use system restore automatically and they hang
>> because the rstrui process is not ending and therefore
>> not hand back off to the main program. I have searched
>> and searched for help---any advice?
 

JeffK

Distinguished
Apr 19, 2004
19
0
18,510
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Bert,

There were no events of any kind associated with this problem. The only
reason that i thought to try it was because this hotfix was designed to patch
restore monitor not monitoring and i thought to myself, well, maybe this is
actually rstrui hanging and so this patch may fix my problem. hahaha I got
lucky

Jeff

"Bert Kinney" wrote:

> Thanks for the feed back Jeff. The long short paid off.
>
> By chance did you see event errors mentioned in the article?
>
> --
> Regards,
> Bert Kinney MS-MVP Shell/User
> http://bertk.mvps.org
>
>
> jeffk wrote:
> > Well well, quite by accident i seemed to have found a
> > fix. See http://support.microsoft.com/?kbid=888402. it
> > occurred to me that this might be the same thing---i
> > installed this hotfix and sure enough, everythin works.
> > The KB article is worth reading. microsoft actually
> > recommends NOT installing this fix unless u have the
> > problem described in the KB, i installed it anyway. HA
> >
> > Thanks to all
> >
> >
> >
> > "jeffk" wrote:
> >
> >> Title about says it all. When i invoke system restore
> >> to create a restore point, rstrui.exe starts up in task
> >> manager. I can create the restore point and the wizard
> >> appears to end normally. However, in task manager the
> >> rstrui.exe process is still loaded! I have programs
> >> that use system restore automatically and they hang
> >> because the rstrui process is not ending and therefore
> >> not hand back off to the main program. I have searched
> >> and searched for help---any advice?
>
>
>
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Thanks for the added info.

Would you mind sending me the patch so I can take a peek?

If so send to bert@NSmvps.org Remove the NS.

--
Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org


jeffk wrote:
> Bert,
>
> There were no events of any kind associated with this
> problem. The only reason that i thought to try it was
> because this hotfix was designed to patch restore monitor
> not monitoring and i thought to myself, well, maybe this
> is actually rstrui hanging and so this patch may fix my
> problem. hahaha I got lucky
>
> Jeff
>
> "Bert Kinney" wrote:
>
>> Thanks for the feed back Jeff. The long short paid off.
>>
>> By chance did you see event errors mentioned in the
>> article?
>>
>> --
>> Regards,
>> Bert Kinney MS-MVP Shell/User
>> http://bertk.mvps.org
>>
>>
>> jeffk wrote:
>>> Well well, quite by accident i seemed to have found a
>>> fix. See http://support.microsoft.com/?kbid=888402. it
>>> occurred to me that this might be the same thing---i
>>> installed this hotfix and sure enough, everythin works.
>>> The KB article is worth reading. microsoft actually
>>> recommends NOT installing this fix unless u have the
>>> problem described in the KB, i installed it anyway. HA
>>>
>>> Thanks to all
>>>
>>>
>>>
>>> "jeffk" wrote:
>>>
>>>> Title about says it all. When i invoke system restore
>>>> to create a restore point, rstrui.exe starts up in task
>>>> manager. I can create the restore point and the wizard
>>>> appears to end normally. However, in task manager the
>>>> rstrui.exe process is still loaded! I have programs
>>>> that use system restore automatically and they hang
>>>> because the rstrui process is not ending and therefore
>>>> not hand back off to the main program. I have searched
>>>> and searched for help---any advice?
 

dadapotato

Reputable
May 29, 2015
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There is better to do: you just need to boot into safe mode or winpe and restore the system (but you may need to repair all the updates)