[SOLVED] RTX 2070 + i9-9900K, extremely low FPS with 100% GPU usage

[Errno]

Hey guys!
I've been banging my head against the wall for a while now with this issue. I just built my new PC from scratch about 3 months ago but only recently noticed this issue. The games I'm testing on right now are Overwatch and R6 Siege. Both of these games initially spike at 300 fps in the loading screen, but once in the menu they stabilize at around 60-75 fps, and once entering OW training / R6 benchmark, the FPS will settle at around 70-85 FPS (Rises up to 95 if looking at the ground in OW). GPU usage will sit somewhere at 95-100% while CPU sits steadily at 10%. About half of my 16GB RAM is also still available.
My R6 settings are also set to med/low graphics.

This setup should be giving me at the very least double the FPS that I'm currently getting.

I also briefly tested on Rocket League, which gave me the max, 250 FPS (as the fps limiter in the settings can't be set any higher.) which does not impress me as it's a very lightweight game.



Other specs:
MB: MSI Z390 GAMING PRO
main display: BenQ Zowie XL2411P (144hz 1080p)

Here are GPU-Z sensor values from when I'm playing OW on the training grounds:

Here is what I've tried so far:

• Update to latest version of Win10, 1903
• Install latest driver through GeForce Experience
• Tweak VSync and other settings in games as well as in NVIDIA control panel
• Uninstall GeForce Experience, apply standard DDU procedure and install the latest GPU driver manually without GeForce Experience.
• Remove basically all software other than games. My only AV is Win Defender.
• Update other drivers from MB manufacturer site.
• Make sure that the games are using RTX 2070, not integrated GPU.
• Unplug my 2nd monitor (4K)

None of the attempts have made any noticeable difference on my FPS values. (Using the built-in FPS counters of both games)

I'm running out of ideas here, so any suggestions are highly appreciated.
I tried to think of everything but if I forgot any important details, do let me know!


Thank you in advance for any replies!

 

[alexoiu]

Reinstalling Windows, maybe?

 

[Errno]

Reinstalling Windows, maybe?

Thanks for your reply!
I guess that will be my last resort. I'm hopeful that someone might notice something I've missed so I could avoid complete re installation.

 

[Phaaze88]

1)https://www.userbenchmark.com/
Go here^and link the results.

2)Current cpu cooler?
3)Cpu and gpu temps in-game?
4)Make and model of the power supply?

 

[Errno]

1)https://www.userbenchmark.com/
Go here^and link the results.

2)Current cpu cooler?
3)Cpu and gpu temps in-game?
4)Make and model of the power supply?

Thanks for your assistance!

My Userbenchmark results: https://www.userbenchmark.com/UserRun/20542775

CPU temps usually sit somewhere near 60's or 70's (Celcius). Highest I've ever seen is a peak at 81 degrees I believe, during some stress testing.
GPU temps barely pass 70 after playing for a while.

Current CPU cooler: Cryorig H7, applied new thermal paste
Current PSU: EVGA Supernova G3 650 W Gold, ECO mode is OFF.

 

[Phaaze88]

Hmm, nothing out of the ordinary with your hardware... so it's probably some in-game settings or NVCP causing this.
Do go into bios and enable XMP though. Memory doesn't run at the advertised speed out of the box.

Open NVCP > Manage 3D Settings, and set Low Latency Mode to Off, and Threaded Optimization to Off. Hit Apply.

 

[Errno]

Hmm, nothing out of the ordinary with your hardware... so it's probably some in-game settings or NVCP causing this.
Do go into bios and enable XMP though. Memory doesn't run at the advertised speed out of the box.

Open NVCP > Manage 3D Settings, and set Low Latency Mode to Off, and Threaded Optimization to Off. Hit Apply.

I went ahead and checked NVCP and found out that Threaded optimization was on and switched it off. I also made sure that Low Latency and Vsync were off and double checked the in-game settings but didn't find anything out of the ordinary.

After restarting my PC once more, both games were still running at the same, low FPS.

Suddenly I noticed something off in R6 settings: the render scaling slider which allows scaling down from the actual resolution of your monitor (which was set to 100% for me) said in it's description box that the actual rendering resolution is now 4K. This seemed very weird, as the correct monitor was selected.. but only after sliding the option down to 25% matched the actual resolution of my selected monitor. I happened to click the auto-detect button on the settings page and this seemed to fix the bugged out slider so that 100% was now corresponding to 1080p. All this time I was trying to benchmark 4K...

I went to OW and still found nothing out of the ordinary in the settings. Out of curiosity, I switched the selected monitor to my secondary, 4K monitor, and then switched back to the primary monitor. I also played with the other settings, but changed them all back basically leaving everything unchanged.
After restarting OW, all of a sudden I am now reaching nearly 200 FPS at the training grounds on ultra settings.

This whole thing left me very confused but happy that everything is working as intended now.
Thank you a lot for your assistance with the troubleshooting!

Thanks for the XMP advice as well, I had no idea that my memory wasn't working at full frequency!

 

[BlackburnUTG]

I went ahead and checked NVCP and found out that Threaded optimization was on and switched it off. I also made sure that Low Latency and Vsync were off and double checked the in-game settings but didn't find anything out of the ordinary.

After restarting my PC once more, both games were still running at the same, low FPS.

Suddenly I noticed something off in R6 settings: the render scaling slider which allows scaling down from the actual resolution of your monitor (which was set to 100% for me) said in it's description box that the actual rendering resolution is now 4K. This seemed very weird, as the correct monitor was selected.. but only after sliding the option down to 25% matched the actual resolution of my selected monitor. I happened to click the auto-detect button on the settings page and this seemed to fix the bugged out slider so that 100% was now corresponding to 1080p. All this time I was trying to benchmark 4K...

I went to OW and still found nothing out of the ordinary in the settings. Out of curiosity, I switched the selected monitor to my secondary, 4K monitor, and then switched back to the primary monitor. I also played with the other settings, but changed them all back basically leaving everything unchanged.
After restarting OW, all of a sudden I am now reaching nearly 200 FPS at the training grounds on ultra settings.

This whole thing left me very confused but happy that everything is working as intended now.
Thank you a lot for your assistance with the troubleshooting!

Thanks for the XMP advice as well, I had no idea that my memory wasn't working at full frequency!

OMG. I create topic with the same problem, but, thx to you - it was this god damn slider