Question RTX 2070 with low TDP

[GeneralX1911]

Hello there,

I have recently purchased a brand new MSI RTX 2070 VENTUS from a trusted reseller. It's used together on an MSI Z370 PC PRO board, with an Intel I5 8600K and 16GB RAM on MS Windows 10 Pro.

Unfortunately it's not delivering the expected performance in any programs I am using. So far, I performed several benchmarks, re-installed the latest NVIDIA drivers, even re-installed Windows, and checked the cable connections, besides of trying to perform a gentle overclocking via MSI Afterburner. GPU-Z constantly reports a Power Cap while the temperature is at around 30 - 35°C and while the GPU load is alway 99%, the TDP is below 28%, and it's the same picture in HWiNFO.

Sadly I have been running out of ideas, so any of yours would be appreciated. I'll add pictures of the GPU-Z general Info and the sensor readings.

Thanks in advance.

 

[dotas1]

What is the make and model of your PSU?

 

[GeneralX1911]

It's a 600 Watt be quiet! Pure Power 10 CM Modular 80+ Silver.

 

[dotas1]

Are the necessary power cables from the PSU connected to the GPU? Are they firmly in the socket?

Have you tried reseating the GPU in the PCIe slot?

 

[GeneralX1911]

I have unplugged and replugged all the cables from the PSU and the card, and have removed and put it back into the PCIe slot, without any effect.

 

[dotas1]

I just googled a bit for the specific 1350MHz that the card is stuck and I found that some 2080Ti after a driver update stuck at that core clock without anything solving the issue, not even prior drivers. They were suggested from others to RMA the card.

 

[GeneralX1911]

Well, I hoped to avoid that, but I suppose it won't help it. Thanks a lot.