Question RTX 3070 issues

[SenRaizer]

I have a Gigabyte RTX 3070 Gaming OC Rev 1.0 but havent been able to run it without graphics issues. Black screen flickering, games crashing, all the good stuff leading up to BSOD. The error on the blue screen is VIDEO_SCHEDULER_INTERNAL_ERROR but I dont know what to do to fix it. My setup is the following:

Gigabyte Z590 Vision G (not sure what revision)
Intel i5-11400F
Gigabyte RTX 3070 Gaming OC Rev 1.0
Oloy Warhawk 2X8GB DDR4 3200mhz RAM
x2 ADATA SU630 SATA SSDs
Not sure if this matters but my monitor is an Asustek VP249 144hz and I mainly use DisplayPort with it, HDMI with my laptop.

Everything above works just fine with my EVGA 1660 Super, and the only things from my previous setup (which i had the same problems with) were the motherboard and processor. The previous ones were an ASRock B460M Pro4 and i5-10400F. Hope someone can help me soon, I have classes starting up again.

Edit: PSU is Thermaltake Toughpower GF1 850W

 

[Darkbreeze]

So, works with 1660 Super but not with 3070 OC. Could be a PSU issue. What is the exact model of your current power supply? If you are not sure, look on the label on the side of the PSU.

 

[NanoSuit3]

One thing you didn't include here is PSU . . . usually power can be the first EVER issue in a PC imo . . . . .

 

[punkncat]

What power supply is in this system?

Without knowing anything else it would seem it may be worthwhile to contact the manufacturer if still under warranty and send this one back.

 

[Darkbreeze]

That OLOy memory is also very much suspect here. Just about every time I see a thread where OLOy memory is part of the build it turns out that the memory is the guilty component. Not every time, but way more than with almost any other brand of memory.

 

[SenRaizer]

So, works with 1660 Super but not with 3070 OC. Could be a PSU issue. What is the exact model of your current power supply? If you are not sure, look on the label on the side of the PSU.

Thermaltake Toughpower GF1 850W

 

[Darkbreeze]

Well, that's a decent PSU and can't be more than about four years old, so while it's always possible for ANY PSU to be at fault, it does make it a lot less likely.

What is the current motherboard BIOS version?

 

[SenRaizer]

Well, that's a decent PSU and can't be more than about four years old, so while it's always possible for ANY PSU to be at fault, it does make it a lot less likely.

What is the current motherboard BIOS version?

cant check rn but i remember the last update was january 6th 2021

 

[Darkbreeze]

There are many updates since January of 2021. The latest is from June of 2023 and in between is what might be rather important since it deals directly with issues with the RTX 3000 series cards.

And, your board has Qflash Plus, which means you do not need to be able to access the BIOS to update it. In fact, you don't even need to have a CPU or memory installed. Just download the latest BIOS, unpack it and put it on a flash drive, stick it in the Qflash Plus USB port and press the button until complete. There are many tutorials on exactly how to go about doing this on Youtube and the Gigabyte website. I would highly recommend doing so especially since it works fine with the older card but not with the newer one.

 

[SenRaizer]

Alright, I’ll let you know if it works

 

[Darkbreeze]

 

[SenRaizer]

so... i dont have a flash drive. is it possible to update it without a flash drive or is that the only way other than a disk?

 

[Darkbreeze]

I mean, you CAN get an optical disk and do it that way, but is a LOT more reliable and much less risky using a flash drive. I mean, what country are you in? Don't feel bad if hardware availability is different for you. We deal with people from all over the world all the time and we can help a lot more if we KNOW where you are.

 

[SenRaizer]

I mean, you CAN get an optical disk and do it that way, but is a LOT more reliable and much less risky using a flash drive. I mean, what country are you in? Don't feel bad if hardware availability is different for you. We deal with people from all over the world all the time and we can help a lot more if we KNOW where you are.

The US, and what I meant is that I wanted to know if I can update the bios through just the computer alone, no external stuff. I can wait till tomorrow to get a flash drive but honestly I just wanna get it done tonight.

 

[Darkbreeze]

Then do so.

Ok, so, I have been in similar situations before. End result was, did that, worked. Now that might not always be the same end result, but it for sure won't always NOT be either. So, try.

And, if anybody here has something better to suggest, I'm sure they will. And, that is also good.

 

[LachlanBenson]

Interesting surrounding the timing of this thread.

I've noticed very similar symptoms with my Gigabyte RTX 3070 Gaming card

PC specs:
i5-13500
32GB Corsair Vengeance @3200Mhz
Gigabyte H610M S2H V2
Thermaltake Toughpower GF A3 750W

I started noticing these black screen crashes only recently. Have previously been able to game for hours on end in taxing titles, however recently I seem to last 30-45 mins before my computer has a black screen crash but can still hear audio.

Usually my GPU temp is sitting at ~80c when the crash happens however this temp has been normal for the card when it is being maxed out.

Crashes show up in reliability report as hardware errors, LiveKernelEvent 141, or "the computer has rebooted from a bugcheck", etc.

Have tried changing PCIx from v4 to v3, updating windows, updating graphics drivers.

There is a BIOS update available for my Motherboard so am going to attempt doing this. Will report back with any helpful troubleshooting I have been able to perform.

 

[SenRaizer]

The US, and what I meant is that I wanted to know if I can update the bios through just the computer alone, no external stuff. I can wait till tomorrow to get a flash drive but honestly I just wanna get it done tonight.

I got the bios updated but now I think I just need to tweak the settings. Know what I need to tweak?

 

[Darkbreeze]

I got the bios updated but now I think I just need to tweak the settings. Know what I need to tweak?

In order to do what?

 

[SenRaizer]

In order to do what?

To get it to stop having issues
Edit: I was able to stop it from crashing by disabling my 1660 super (it’s under the 3070 in the second slot) so now I’m just tryna go from here

 

[Darkbreeze]

So after updating the BIOS, did you do THIS?

BIOS Hard Reset procedure

Power off the unit, switch the PSU off and unplug the PSU cord from either the wall or the power supply.

Remove the motherboard CMOS battery for about three to five minutes. In some cases it may be necessary to remove the graphics card to access the CMOS battery.

During that five minutes while the CMOS battery is out of the motherboard, press the power button on the case, continuously, for 15-30 seconds, in order to deplete any residual charge that might be present in the CMOS circuit. After the five minutes is up, reinstall the CMOS battery making sure to insert it with the correct side up just as it came out.

If you had to remove the graphics card you can now reinstall it, but remember to reconnect your power cables if there were any attached to it as well as your display cable.

Now, plug the power supply cable back in, switch the PSU back on and power up the system. It should display the POST screen and the options to enter CMOS/BIOS setup. Enter the bios setup program and reconfigure the boot settings for either the Windows boot manager or for legacy systems, the drive your OS is installed on if necessary.

Save settings and exit. If the system will POST and boot then you can move forward from there including going back into the bios and configuring any other custom settings you may need to configure such as Memory XMP, A-XMP or D.O.C.P profile settings, custom fan profile settings or other specific settings you may have previously had configured that were wiped out by resetting the CMOS.

In some cases it may be necessary when you go into the BIOS after a reset, to load the Optimal default or Default values and then save settings, to actually get the hardware tables to reset in the boot manager.

 

[SenRaizer]

So after updating the BIOS, did you do THIS?

BIOS Hard Reset procedure

Power off the unit, switch the PSU off and unplug the PSU cord from either the wall or the power supply.

Remove the motherboard CMOS battery for about three to five minutes. In some cases it may be necessary to remove the graphics card to access the CMOS battery.

During that five minutes while the CMOS battery is out of the motherboard, press the power button on the case, continuously, for 15-30 seconds, in order to deplete any residual charge that might be present in the CMOS circuit. After the five minutes is up, reinstall the CMOS battery making sure to insert it with the correct side up just as it came out.

If you had to remove the graphics card you can now reinstall it, but remember to reconnect your power cables if there were any attached to it as well as your display cable.

Now, plug the power supply cable back in, switch the PSU back on and power up the system. It should display the POST screen and the options to enter CMOS/BIOS setup. Enter the bios setup program and reconfigure the boot settings for either the Windows boot manager or for legacy systems, the drive your OS is installed on if necessary.

Save settings and exit. If the system will POST and boot then you can move forward from there including going back into the bios and configuring any other custom settings you may need to configure such as Memory XMP, A-XMP or D.O.C.P profile settings, custom fan profile settings or other specific settings you may have previously had configured that were wiped out by resetting the CMOS.

In some cases it may be necessary when you go into the BIOS after a reset, to load the Optimal default or Default values and then save settings, to actually get the hardware tables to reset in the boot manager.

I did not

 

[Darkbreeze]

So, that should be your next step. Anytime you update the BIOS you should do a hard reset, especially if you've updated trying to fix some problem you're having.

 

[LachlanBenson]

Interesting surrounding the timing of this thread.

I've noticed very similar symptoms with my Gigabyte RTX 3070 Gaming card

PC specs:
i5-13500
32GB Corsair Vengeance @3200Mhz
Gigabyte H610M S2H V2
Thermaltake Toughpower GF A3 750W

I started noticing these black screen crashes only recently. Have previously been able to game for hours on end in taxing titles, however recently I seem to last 30-45 mins before my computer has a black screen crash but can still hear audio.

Usually my GPU temp is sitting at ~80c when the crash happens however this temp has been normal for the card when it is being maxed out.

Crashes show up in reliability report as hardware errors, LiveKernelEvent 141, or "the computer has rebooted from a bugcheck", etc.

Have tried changing PCIx from v4 to v3, updating windows, updating graphics drivers.

There is a BIOS update available for my Motherboard so am going to attempt doing this. Will report back with any helpful troubleshooting I have been able to perform.

Update:

It was a GPU overheating issue.

I was sitting at 85c, hotspot 105c, 100% fan

Repasted the GPU,

Now at 70-75c, hotspot 90c, 80% fan speed

Note: in Australian summer without aircon, this is pretty good

 

[Darkbreeze]

Cool man. Glad it was actually something simple. Checking thermals should be troubleshooting 101, but since none of us mentioned that it would be a good place to start I can't complain too much that you went past that without finding the issue early. Regardless, this is how we learn to process the required steps in figuring out problems and it almost doesn't matter what order, except that, with thermal issues, you REALLY want that to be among the first things you look at since thermal issues are among the only thing that are probably very likely to make the problem worse if you don't address it right away. That goes for CPU, graphics card, storage device and memory issues, as well as motherboard VRMs.

This is where compulsory use of HWinfo becomes a good friend. Download, install, run it, choose "sensors only" and check it FIRST anytime you have any problems of any kind just to be SURE it's not some kind of thermal issue.