Question RTX 3080 with intermittent crashing and red light

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BMilitant

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Apr 10, 2016
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Greetings,

Not long ago I purchased a prebuilt PC from CyberPower, because of the times....

Here are my specs:
MSI Z590 Pro Wifi Motherboard
EVGA RTX 3080
Intel i9-11900k
32gb of t-force 3200mhz 16cas RAM
1,000 watt Gold PSU

Nothing is overclocked. Yet I get these random freezes and crashes. I can tell its GPU related. My screen freezes in a weird visual way and sometimes its just my monitor turns off and say "no displayport found".
The PC is still on and sometimes I hear the game or youtube video going. But the system has frozen up.

I reinstalled windows and cleared the cmos battery. Ever since, about a week and a half everything seems fine. I can play Valorant and stream at the same time, I ran some benchmarks and things seemed fine. Today I install PUBG and have 2 system freezes in the first match, My screen goes all fuzzy and my pc seems like its still on tho. I restart my pc and join back in the same match and turn on my Nvidia Geforce performance monitor, I see my gpu is only at about 70% utilization in game, and only about 66c ... and I noticed a red light come on my gpu the second time, the gpu then turns off and restarts and all the normal lights come on, my pc is still on but my monitor is saying it cannot find anything from the display port. I am at a loss of why this is a recurring issue for me. I am not noticing any unreasonable temperatures. After I wiped my pc I installed BF4 and was running it at max graphics and everything was great, no high temps or crashes... why is this just so random and frequent? I am starting to believe its a power issue???

I waited a while and now I'm on the pc and writing this, its running fine, but for brand new parts, for the quality of the parts I purchased, this shouldn't be happening. I will post a few pictures, one is some stats I am getting while playing games, I am wondering if there is something wrong with my GPU stats or wattages? If someone notices anything that seems off please let me know. The other picture I took when my pc froze, and I noticed the lights turned off and the red light came on, then it rebooted. but my PC itself, the other parts were all still on and lite up like nothing happened.

I have my power options set to high performance within Windows. I limited my fps in PUBG to 180fps so the gpu didn't overwork itself, but still half way thru the game it froze.

Thanks in advance, this forum is the one I always go to because people are usually very helpful.

GPU stats on idle when the pc turns on
3dmark stress test
https://imgur.com/eiRZXFm
https://imgur.com/tixispY
https://imgur.com/mLeBWwz
I played a round of Valorant to show the stats while I'm in game


https://imgur.com/DLFzNAQ
 
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sizzling

Titan
Oct 18, 2006
27,226
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If it’s still under warranty you should be contacting CyberPower.

That red light by the gpu power cables is an indication of a power problem. Without knowing the make and model of the psu we don’t know the quality of the psu but given CyberPowers track record of cheaping out on the psu I would not be surprised if it is not a high quality psu and any system with a 3080 needs a top quality psu.
 
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A

Afro_ninja199

Reputable
Aug 10, 2019
365
41
4,740
BMilitant said:
Greetings,

Not long ago I purchased a prebuilt PC from CyberPower, because of the times....

Here are my specs:
MSI Z590 Pro Wifi Motherboard
EVGA RTX 3080
Intel i9-11900k
32gb of t-force 3200mhz 16cas RAM
1,000 watt Gold PSU

Nothing is overclocked. Yet I get these random freezes and crashes. I can tell its GPU related. My screen freezes in a weird visual way and sometimes its just my monitor turns off and say "no displayport found".
The PC is still on and sometimes I hear the game or youtube video going. But the system has frozen up.

I reinstalled windows and cleared the cmos battery. Ever since, about a week and a half everything seems fine. I can play Valorant and stream at the same time, I ran some benchmarks and things seemed fine. Today I install PUBG and have 2 system freezes in the first match, My screen goes all fuzzy and my pc seems like its still on tho. I restart my pc and join back in the same match and turn on my Nvidia Geforce performance monitor, I see my gpu is only at about 70% utilization in game, and only about 66c ... and I noticed a red light come on my gpu the second time, the gpu then turns off and restarts and all the normal lights come on, my pc is still on but my monitor is saying it cannot find anything from the display port. I am at a loss of why this is a recurring issue for me. I am not noticing any unreasonable temperatures. After I wiped my pc I installed BF4 and was running it at max graphics and everything was great, no high temps or crashes... why is this just so random and frequent? I am starting to believe its a power issue???

I waited a while and now I'm on the pc and writing this, its running fine, but for brand new parts, for the quality of the parts I purchased, this shouldn't be happening. I will post a few pictures, one is some stats I am getting while playing games, I am wondering if there is something wrong with my GPU stats or wattages? If someone notices anything that seems off please let me know. The other picture I took when my pc froze, and I noticed the lights turned off and the red light came on, then it rebooted. but my PC itself, the other parts were all still on and lite up like nothing happened.

I have my power options set to high performance within Windows. I limited my fps in PUBG to 180fps so the gpu didn't overwork itself, but still half way thru the game it froze.

Thanks in advance, this forum is the one I always go to because people are usually very helpful.

GPU stats on idle when the pc turns on
3dmark stress test
https://imgur.com/eiRZXFm
https://imgur.com/tixispY
https://imgur.com/mLeBWwz
I played a round of Valorant to show the stats while I'm in game


https://imgur.com/DLFzNAQ
Click to expand...


try setting a fan curve and see what happens
 
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B

BMilitant

Honorable
Apr 10, 2016
36
1
10,545
sizzling said:
If it’s still under warranty you should be contacting CyberPower.

That red light by the gpu power cables is an indication of a power problem. Without knowing the make and model of the psu we don’t know the quality of the psu but given CyberPowers track record of cheaping out on the psu I would not be surprised if it is not a high quality psu and any system with a 3080 needs a top quality psu.
Click to expand...
So this psu is. Apevia 1,000 watt gold 80 plus. I guess I'll have to look that up because I've never heard of that company. But I do agree this seems like a power issue when things get demanding. But that's why I was also wondering if my settings were right on the gpu like gpu wattage , clock speed, voltage
 
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Afro_ninja199

Reputable
Aug 10, 2019
365
41
4,740
BMilitant said:
So this psu is. Apevia 1,000 watt gold 80 plus. I guess I'll have to look that up because I've never heard of that company. But I do agree this seems like a power issue when things get demanding. But that's why I was also wondering if my settings were right on the gpu like gpu wattage , clock speed, voltage
Click to expand...


unsure if its a good one, but its very cheap
 
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sizzling

Titan
Oct 18, 2006
27,226
3,301
112,240
BMilitant said:
So this psu is. Apevia 1,000 watt gold 80 plus. I guess I'll have to look that up because I've never heard of that company. But I do agree this seems like a power issue when things get demanding. But that's why I was also wondering if my settings were right on the gpu like gpu wattage , clock speed, voltage
Click to expand...
I know nothing about Apevia but on Tom’s list the only 2 models listed are tier C & D https://forums.tomshardware.com/threads/psucultists-psu-tier-list-rev-14-8-12-07-2021.3624094/
 
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BMilitant

Honorable
Apr 10, 2016
36
1
10,545
So, I've realized my GPU is so heavy that it sags and I bought a brace online but until that comes I've taken the cmos out to clear it and I've reseated the GPU and I'm using a potato chip bag clip to hold the GPU until I get that brace lol. Maybe the GPU kept coming loose? Idk but i will test it out and see how it goes. Am also thinking about trying an upgraded PSU


https://imgur.com/f0peMO6
 
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