GPU: ASUS Strix RTX 4090 OC
CPU: AMD 7800X3D
Motherboard: Asus Strix 670E-A
RAM: Corsair CMH32GX5M2B6000Z30K (ram isn't on my motherboard recommended list is the only issue with my build whoops)
PSU: Corsair HX850i
OS: Windows 11 Pro
GPU Driver: GeForce 536.23
ISSUE:
When using my PC randomly the screen will go green and the PC will either sit there for 10 seconds and recover OR the screen goes green for a random amount of time, sometimes about 1 minute, then reboots.
I'm running a brand new RTX4090 and 5800X3D system, The PC even crashes on the desktop idling and doing nothing, if anything it crashes more when it's completly idle on the desktop or doing something tame, like watching youtube.
I decided to check event viewer and found loads of errors every time it crashes, I've listed them at the bottom of this post (only the ones that seem to be relevant)
Within event viewer (Error 3 at the bottom of the post) I get linked to this site by NVIDIA https://nvidia.custhelp.com/app/answers/detail/a_id/3633
The fix Nvidia recommend is
"Increase the timeout value to allow more time to complete more intensive rendering. Microsoft provides information on how to modify the Windows Registry to achieve this."
Has anyone ever gone about doing this before? does it actually fix anything? (found this guide how to do it https://www.drivereasy.com/knowledge/a-tdr-has-been-detected-nvidia-opengl-driver-error-solved/#m2 )
but I'm going to hold of doing this until some of you give me some suggestions
Could this be because of my PCIE Riser Cable? I sadly can't fit my 4090 in my PC without the riser cable so I have no way of attaching it directly to the motherboard without one, however back at my parents I do have my old PCIE 3.0 riser cable which I could try I suppose.
I'm debating spending my entire weekend setting up windows again fresh, It's so much effort to rip my PC off the wall and then apart to do anything though, Thermal ake core P3 ftw though lol.
Any advice would be greatly received as I'm stuck, I am a bit skeptical of trying what Nvidia said in error #3
The GPU seemed fine in my Old setup (plopped it in my 6700k setup for a couple of days using the PCIE 3.0 riser, then when I built the new system with the PCIE 4.0 riser cable it seemed okay for about 2 weeks.
I can push the GPU really hard on Forza Horizon 5 max settings, native 4k everything switched on running at 120hz okay with some crashes and a lot more at 144hz but I thought this was down to a crappy HDMI 2.1 cable, but honestly it's so confusing now if the event viewer issues are true.
I found one forum post saying a Windows 10 update created this issue back in 2020 for someone and the only way to fix it was to use an older version of Windows 10 and disable Windows update (I'm on Windows 11)
I've tried:
When I initially installed Windows I installed it only with the boot drive in (someone said something about Windows installer using other drives for some install data or something weird)
DDU
reinstall Nvidia drivers
switching to the second bios switch on my GPU
updating my GPU's bios from ASUS's site
motherboard bios is the most recent version (1415)
Reseating GPU
Reseating riser cable
reseating RAM
Rtx 4090 firmware (it went from 1.0-1.2 or 1.1-1.2) (Thanks white.a.drew)
I haven't tried:
reseating CPU
reinstalling windows
a DDR5 ram kit on the QVL list for my motherboard
Error #1
in event viewer, around the time of crashes, I get nvlddmkm event ID 0
All the information it gives me is:
"The description for Event ID 0 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
\Device\Video28
Restarting TDR occurred on GPUID:100
The message resource is present but the message was not found in the message table"
Error #2
Event ID: 4101
"Display driver nvlddmkm stopped responding and has successfully recovered."
Error #3
Event ID: 1
"A TDR has been detected.
The application must close.
Error code: 7
(pid=21192 tid=26964 ld9boxheadless.exe 64bit)
Visit http://nvidia.custhelp.com/app/answers/detail/a_id/3633 for more information."
CPU: AMD 7800X3D
Motherboard: Asus Strix 670E-A
RAM: Corsair CMH32GX5M2B6000Z30K (ram isn't on my motherboard recommended list is the only issue with my build whoops)
PSU: Corsair HX850i
OS: Windows 11 Pro
GPU Driver: GeForce 536.23
ISSUE:
When using my PC randomly the screen will go green and the PC will either sit there for 10 seconds and recover OR the screen goes green for a random amount of time, sometimes about 1 minute, then reboots.
I'm running a brand new RTX4090 and 5800X3D system, The PC even crashes on the desktop idling and doing nothing, if anything it crashes more when it's completly idle on the desktop or doing something tame, like watching youtube.
I decided to check event viewer and found loads of errors every time it crashes, I've listed them at the bottom of this post (only the ones that seem to be relevant)
Within event viewer (Error 3 at the bottom of the post) I get linked to this site by NVIDIA https://nvidia.custhelp.com/app/answers/detail/a_id/3633
The fix Nvidia recommend is
"Increase the timeout value to allow more time to complete more intensive rendering. Microsoft provides information on how to modify the Windows Registry to achieve this."
Has anyone ever gone about doing this before? does it actually fix anything? (found this guide how to do it https://www.drivereasy.com/knowledge/a-tdr-has-been-detected-nvidia-opengl-driver-error-solved/#m2 )
but I'm going to hold of doing this until some of you give me some suggestions
Could this be because of my PCIE Riser Cable? I sadly can't fit my 4090 in my PC without the riser cable so I have no way of attaching it directly to the motherboard without one, however back at my parents I do have my old PCIE 3.0 riser cable which I could try I suppose.
I'm debating spending my entire weekend setting up windows again fresh, It's so much effort to rip my PC off the wall and then apart to do anything though, Thermal ake core P3 ftw though lol.
Any advice would be greatly received as I'm stuck, I am a bit skeptical of trying what Nvidia said in error #3
The GPU seemed fine in my Old setup (plopped it in my 6700k setup for a couple of days using the PCIE 3.0 riser, then when I built the new system with the PCIE 4.0 riser cable it seemed okay for about 2 weeks.
I can push the GPU really hard on Forza Horizon 5 max settings, native 4k everything switched on running at 120hz okay with some crashes and a lot more at 144hz but I thought this was down to a crappy HDMI 2.1 cable, but honestly it's so confusing now if the event viewer issues are true.
I found one forum post saying a Windows 10 update created this issue back in 2020 for someone and the only way to fix it was to use an older version of Windows 10 and disable Windows update (I'm on Windows 11)
I've tried:
When I initially installed Windows I installed it only with the boot drive in (someone said something about Windows installer using other drives for some install data or something weird)
DDU
reinstall Nvidia drivers
switching to the second bios switch on my GPU
updating my GPU's bios from ASUS's site
motherboard bios is the most recent version (1415)
Reseating GPU
Reseating riser cable
reseating RAM
Rtx 4090 firmware (it went from 1.0-1.2 or 1.1-1.2) (Thanks white.a.drew)
I haven't tried:
reseating CPU
reinstalling windows
a DDR5 ram kit on the QVL list for my motherboard
Error #1
in event viewer, around the time of crashes, I get nvlddmkm event ID 0
All the information it gives me is:
"The description for Event ID 0 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
\Device\Video28
Restarting TDR occurred on GPUID:100
The message resource is present but the message was not found in the message table"
Error #2
Event ID: 4101
"Display driver nvlddmkm stopped responding and has successfully recovered."
Error #3
Event ID: 1
"A TDR has been detected.
The application must close.
Error code: 7
(pid=21192 tid=26964 ld9boxheadless.exe 64bit)
Visit http://nvidia.custhelp.com/app/answers/detail/a_id/3633 for more information."
Last edited: