RunDLL error on startup - HELP NEEDED

[iDamnIT]

hello,

i'm getting headaches over this 2 rundll error on startup. i've tried a lot of things without any luck of course. you can see the 2 errors here - http://i.imgur.com/iFhrSTt.png

i cannot use task scheduler like other normal people, those 2 errors are not presence on it. the 2 error actually gave another error on the task scheduler, just the icing on the cake. you can see it here - http://i.imgur.com/zHoE7tM.png / http://i.imgur.com/mZy3Wjd.png

please help me. i'm really desperate. ran malware scans numerous times, it's clean now. just cant shake this thing off. many thanks in advance

 

[Guest]

Can you open a CMD if yes then run it and type in sfc /scannow
if you cant restart safe mode CMD sfc /scannow

 

[iDamnIT]

yes i can. heres the result - http://www.mediafire.com/?l0z6c1el34hy67b

 

[adheananda]

iDamnIT,

From the names and paths of the files, I would say they are likely tied to malware or an old program that is no longer installed. It's possible that you have an anti-malware program that cleaned the infection but failed to remove those items from startup or that you uninstalled a program and it failed to clean up after itself. I could not find buqyn.dll anywhere and "ComponentBalance.dll" is showing on some malware report sites so I'm guessing this is due to cleaned up malware.

I would recommend first checking your startup by going to start and searching msconfig. Open that, go to startup, and locate these entries. Uncheck them (and anything else you see that you do not want starting up when Windows starts) and reboot. That will likely take care of the issue.

If you do not see them in the list, open your registry (regedit from the start menu search box), and search (F3) for buqyn.dll. Any results you find should give you more information on what that file is for. Note the folders the results show up in as that might tell you what program it's for. It's very likely that you should just delete any results you find for this and the other dll. You can always right-click the item and export a backup of it before you delete, just in case.


Thanks!

 

[Guest]

yes i can. heres the result - http://www.mediafire.com/?l0z6c1el34hy67b

did it fix it.fi not you might have to run it a second time

 

[iDamnIT]

@adheananda -

i'm aware of why this error happened. there aren't anything related to it on the startup, since i recently just installed windows, there aren't much process going on when starting up. i've also searched in regedit. there are none, i repeat, no results that is related to "buqyn" or "componentbalance". that would've been easy - like most people problem. so im afraid that this did not solve my problem.

@denis280 -

i rebooted my system and the error still persist, sadly.

 

[adheananda]

@adheananda -

i'm aware of why this error happened. there aren't anything related to it on the startup, since i recently just installed windows, there aren't much process going on when starting up. i've also searched in regedit. there are none, i repeat, no results that is related to "buqyn" or "componentbalance". that would've been easy - like most people problem. so im afraid that this did not solve my problem.

@denis280 -

i rebooted my system and the error still persist, sadly.

I would venture to say that it's impossible for buqyn to be missing from the registry when you're getting that error. I'm definitely not trying to imply you can't search things it's just really odd that it wouldn't be there and it's my job to say "are you SURE" when it doesn't make sense; just to be thorough. It not being in startup isn't entirely surprising though. It's possible something else is calling that file which is why it's not found but the nature of the error message really points to it being present somewhere. I would search again and make sure you are clicked on Computer at the very top (if another key is selected when you start your search it will only search inside that key), you do NOT check "Match whole string only," and you do have all 3 boxes in "Look at" checked.

The specific startup keys in the registry are here if you want to go there manually. Something in startup is calling those files:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

For this to happen at startup the files it's erroring on must be tied to a startup item. If you boot to safe mode you should not see the error messages. Have you tried that? Did it work? I would, at the very least, use msconfig to disable ALL startup items and services (I just use the "Hide all Microsoft services" button and then disable everything that's left in the Services tab) and see if the issue remains. If it goes away, add the services back in chunks and test. If the error returns after adding a chunk, disable each service in that chunk individually and reboot to test. If it does not return with that services added back, do the same thing for the startup programs.

As for the Task Scheduler issue, I would go to the store location and delete anything there.

%systemroot%\System32\Tasks
%systemroot%\Tasks

All tasks are saved as XML files. You can rename them to .OLD if you feel more comfortable with that.

Let me know how that goes

 

[iDamnIT]

@adheananda

hey, i finally get to fix it by going to the %systemroot%\System32\Task and deleting both of the ComponentBalance. i thank you for your answer very much and wish you all the best in life.

although, i have ran a search just to prove to you that i did search it right in the registry. and yet i have no results. i wanna upload a picture but since this is (PROBABLY) already fixed, why bother? haha. so the last steps you gave me totally works. thank you very much, dear adheananda.

i shall remember your kindness. <3