RX 550 that wont run 2nd monitor

[zaidjaffery]

So I connected my 2nd monitor to my MSI RX 550(link to which one below) and all of the sudden whenever I ran a game the whole monitor shut off for a second and turned back on, and keeps repeating. I have adapters for both that do HDMI to VGA and DVI to VGA (read furthermore for these). I want to know what is causing the issue and maybe get a solution. I have been testing it and came up with some eliminating some factors. Firstly the Screens aren't broken the way I know that has I switched the adapters and the other monitor started having the issue. Next, it's not the adapters, I checked each one disconnected and they work fine. And lastly, it's not the ports because I could run one of them fine in each one one at a time. Also, I updated to latest 18.2.2 drivers. The only thing that I eliminated it to is the software and possibly the card itself but the Newegg page said it handles 3 monitors at once.


My Guesses:

Not enough voltage
Downgrade on drivers
The card is not able to handle dual monitors?







Card: https://www.newegg.com/Product/Product.aspx?Item=14-137-136&cm_sp=PreBlackFridaySale-_-11/14-11/20-_-14-137-136-_-NA

 

[hang-the-9]

First thing that needs to be done is test it without the adapters. Every time you add something to the setup you have added another possible failure point. If you have HDMI and DVI ports, need to test with an HDMI and DVI capable monitor. If that also does not work, then it's something else.

The card can run dual monitors fine, but there are often issues with games running when you are on dual monitors. See if running games in windowed instead of full screen mode helps.