RX 560 graphics card not using full potential.

[josephevan345]

Hello community.

I recently upgraded my graphics card from an GT710 to a RX560, so I could finally play higher grade titles such as DOOM, Quake Champions, and the like. I had gotten from a friend of mine, who was running DOOM at a smooth 60 fps at ultra and Quake Champions at a consistent 60 even during intense fights, with High settings.

I installed it in my rig, updated the graphics card, and it seemed to be running fine. Until I started playing games though, or stressing it in any way. Unigine Heaven got an average of 20 fps, while on my friends computer it got 40-60 fps easily. TF2, even, performed worse than my old GPU. that while on the lowest settings and even a custom config got a max of 90 fps, while dipping to about 10-20 when I stepped out the spawn door and it loaded the terrain. Even when there wasnt much to render, it sharply frame dropped every 10 seconds or though. It became super annoying and I'm sick of it.

The Ultimate Doom, running QZDoom, got about a max of 20 fps using truecolor software rendering, while using OpenGL it got a max of maybe 160 fps. The thing is, my first time ever playing the game was on a radeon R3 with 512 MB of memory, and that thing ran at 300 fps easily on it.

I don't know if its my CPU bottlenecking my GPU, if its a driver issue, software issue, I have no clue. All I know is I'm sick of the disgusting frame drops on 10 and 25 year old games. Any help on this would be much appreciated. Thank you.

My specs are as follows:

OS: Windows 10 Pro x64
MB: ASRock ab350m
CPU: AMD A8-9600 APU
GPU: Radeon RX 560
RAM: 8GB DDR4
PSU: Thermaltake Bronze 600W

 

[hang-the-9]

Did you fully uninstall the nVidia drivers and isntall the AMD ones? Unless your friend has the same CPU you can't compare what his frames are to yours. You have the video cable in the card correct? If the performance is even worse than the 710 you either have huge driver issues, or your have the video cable on the motherboard connection.

 

[josephevan345]

So as it turned out, I had uninstalled everything EXCEPT the old nVidia driver, so I uninstalled it, rebooted my rig. Tried Heaven Benchmark, same results. TF2, same results.

So I uninstalled my current Radeon driver, along with MSI Afterburner (I reset the config before doing so), then rebooted my rig again, and reinstalled the same Radeon driver. Rebooted, same results with Heaven, TF2, QZDoom.

At this point I was done. I promptly reinstalled windows entirely, then installed the Radeon driver, and ran Heaven. Same. Damn. Results. QZDoom, same results.

Maybe I'm using a bad driver, or something. About that video cable to motherboard thing, I have no idea what you are talking about. The only cable connected to it is the 6 pin power connector, and it is plugged into the PCIe x16 slot, with my monitor plugged into the back of the card. Maybe some clarification please?

 

[josephevan345]

Did you fully uninstall the nVidia drivers and isntall the AMD ones? Unless your friend has the same CPU you can't compare what his frames are to yours. You have the video cable in the card correct? If the performance is even worse than the 710 you either have huge driver issues, or your have the video cable on the motherboard connection.

So as it turned out, I had uninstalled everything EXCEPT the old nVidia driver, so I uninstalled it, rebooted my rig. Tried Heaven Benchmark, same results. TF2, same results.

So I uninstalled my current Radeon driver, along with MSI Afterburner (I reset the config before doing so), then rebooted my rig again, and reinstalled the same Radeon driver. Rebooted, same results with Heaven, TF2, QZDoom.

At this point I was done. I promptly reinstalled windows entirely, then installed the Radeon driver, and ran Heaven. Same. Damn. Results. QZDoom, same results.

Maybe I'm using a bad driver, or something. About that video cable to motherboard thing, I have no idea what you are talking about. The only cable connected to it is the 6 pin power connector, and it is plugged into the PCIe x16 slot, with my monitor plugged into the back of the card. Maybe some clarification please?

 

[josephevan345]

Maybe my CPU is bottlenecking my GPU maybe?

 

[dontlistentome]

It could be that. Run a game using MSI Afterburner to monitor onscreen CPU and GPU usage. If you see CPU up around 100% while GPU usage is nowhere near 100% then you know that's what's going on.

edit: to correct my mistake, this is a newer APU
Also, this motherboard will have it's own drivers. When you uninstall the graphics drivers, leave the AMD chipset drivers alone.

 

[josephevan345]

I will not give a solution, as I have not found one yet. As it turns out I think the graphics card by itself isn't being treated nicely by my hardware. I'm sure its just my CPU bottle-necking it. This discussion is over, thank you all for your help. Adieu.