[SOLVED] RX 570 black screen after graphic full load

Reza_15

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Aug 25, 2016
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Hi
I have Asus RX 570 GameX 4gig

Last night I did up date Driver to new Recommended version (Not Latest Optional) Adrenalin 2020 Edition 20.4.2 Recommended
After that, while playing game (Dishonored2 ) after a minute screen turns off and shows no input plugged! and nothing worked like Windows button , Alt+Tab or Task Manager and I had to Push Restart Button on Case .
First I Thought it is Game Problem but when I use "AIDA64 " and start Full Load Graphic check, after 3 seconds Screen Turns off !

Note: Two days ago I've added 2 new fans - one 8 * 8 that is connected directly to Power and one 12 * 12 that is connected to SYSFAN2 pin on motherboard . I have 530W Power and I checked it health with Power Tester before adding new fans and it is Healthy
 

Reza_15

Reputable
Aug 25, 2016
26
0
4,540
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GPU LEDs and spinning fans are not an indicator of a well-performing power supply; these will be on so long as a GPU is receiving any power at all.

As you observed, the phenomenon occured when doing a GPU test, the most power- intensive test of a system. Notice that the label on the side of your PSU says 400 watts for the 12 volt rail (which is what feeds your CPU and GPU). It is highly unlikely that even this much power is available to these devices.
Finally I found problem
https://pasteboard.co/JlLGIhsv.jpg

This wire was not connected to PSU socket!
Tomorrow I will change this.
 

RTX 2080

Upstanding
Jun 8, 2020
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Try unplugging and then plugging back in the HDMI/Displayport cable from your 570 when "no input" shows up.

The problem might be your power supply. Please list your full system specs including your PSU's age and model #.
 

Reza_15

Reputable
Aug 25, 2016
26
0
4,540
1
Try unplugging and then plugging back in the HDMI/Displayport cable from your 570 when "no input" shows up.

The problem might be your power supply. Please list your full system specs including your PSU's age and model #.
PSU 530W Green
FX 8350
RX 570 gameX 4 gig
2*4 DDR3 1600

PSU is old but I've checked it with a Power Supply Tester and PSU was healthy with even not little Oscillation
 

RTX 2080

Upstanding
Jun 8, 2020
432
89
340
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2 Things:

1) I know the wattage of the PSU; what is the brand name? What model is it?

2) A PSU can have little or no oscillation and still not be providing its rated wattage. Depending on the brand and the platform that it is built on, it might be designed in such a way that it cannot provide 530 watts consistently. This is particularly true if it is an older unit as PSUs degrade over time.
 

Reza_15

Reputable
Aug 25, 2016
26
0
4,540
1
2 Things:

1) I know the wattage of the PSU; what is the brand name? What model is it?

2) A PSU can have little or no oscillation and still not be providing its rated wattage. Depending on the brand and the platform that it is built on, it might be designed in such a way that it cannot provide 530 watts consistently. This is particularly true if it is an older unit as PSUs degrade over time.
This is my PSU:
https://pasteboard.co/JlL8FHs.jpg

There was no problem before. I just changed case.
I plugged out new fans but still have problem
*I use AIDA64 to full test, CPU FX 8350 that is 125W has no problem but GPU test after full load I see black screen BUT when I open my case door I saw graphic card LED lights and fans were working!
 

RTX 2080

Upstanding
Jun 8, 2020
432
89
340
19
GPU LEDs and spinning fans are not an indicator of a well-performing power supply; these will be on so long as a GPU is receiving any power at all.

As you observed, the phenomenon occured when doing a GPU test, the most power- intensive test of a system. Notice that the label on the side of your PSU says 400 watts for the 12 volt rail (which is what feeds your CPU and GPU). It is highly unlikely that even this much power is available to these devices.
 
Reactions: Reza_15

Reza_15

Reputable
Aug 25, 2016
26
0
4,540
1
GPU LEDs and spinning fans are not an indicator of a well-performing power supply; these will be on so long as a GPU is receiving any power at all.

As you observed, the phenomenon occured when doing a GPU test, the most power- intensive test of a system. Notice that the label on the side of your PSU says 400 watts for the 12 volt rail (which is what feeds your CPU and GPU). It is highly unlikely that even this much power is available to these devices.
Finally I found problem
https://pasteboard.co/JlLGIhsv.jpg

This wire was not connected to PSU socket!
Tomorrow I will change this.
 

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