Question RX 570: Mhz spikes on idle ?

[John Marshall]

Hi there,

I have got a Rx 570. Everything is normal when I am playing games. The issue appears when I am on idle (the only thing running is MSI Afterburner). The clock is working normal (300 mhz) and suddenly, it accelerates about 1000 mhz. These spikes last about 2 or 3 seconds and then they stop. Its annoying because it makes the temp raises a little. What I find rare the most is the fact that the spikes happens at the exact time again and again and the speed of the clock during the spike is the same too.

Here some photos of the clock, the temp and the power:
https://ibb.co/Yb3yXk8

Captura-de-pantalla-6 hosted at ImgBB

Image Captura-de-pantalla-6 hosted in ImgBB

ibb.co

 

[sour_cracker63]

Are you sure that there are no programs running in the background using your graphics power? Maybe wallpaper engine or something.

 

[John Marshall]

Are you sure that there are no programs running in the background using your graphics power? Maybe wallpaper engine or something.

No. In fact, i compared the usage of the gpu with the mhz frequency during the spikes and there is no relation with each other. Moreover, i run the device administrator during the spikes and there is not any app consuming anything at the time of a spike.

 

[sour_cracker63]

I have done some further research and most signs indicate that you have some kind of malware using up your graphics card. Possibly a crypto mining bot or some other malware. I recommend running a Ccleaner scan on your PC to see if that fixes the problem: Ccleaner download: https://www.ccleaner.com/download . (Don't buy it just use the free version.)

 

[John Marshall]

I have done some further research and most signs indicate that you have some kind of malware using up your graphics card. Possibly a crypto mining bot or some other malware. I recommend running a Ccleaner scan on your PC to see if that fixes the problem: Ccleaner download: https://www.ccleaner.com/download . (Don't buy it just use the free version.)

Malware is the first thing I dismiss. I ve reinstalled the system a week ago to do a cleaning. The games I installed are all original from official launchers (Steam, Origin, Epic).Also, the drivers of my chipset and card are updated and downloaded from the manufacturer. Windows 10 is updated and official too.

 

[sour_cracker63]

Malware is the first thing I dismiss. I ve reinstalled the system a week ago to do a cleaning. The games I installed are all original from official launchers (Steam, Origin, Epic).Also, the drivers of my chipset and card are updated and downloaded from the manufacturer. Windows 10 is updated and official too.

Sounds like a hardware issue then. Do you still have warranty on your card? Maybe you could get it replaced.

 

[John Marshall]

Sounds like a hardware issue then. Do you still have warranty on your card? Maybe you could get it replaced.

I don't have the warranty because I disarm the card to do the cleaning. I personally thing it's software thing. Maybe drivers, but I don't know

 

[sour_cracker63]

I don't have the warranty because I disarm the card to do the cleaning. I personally thing it's software thing. Maybe drivers, but I don't know

Maybe try to reset your bios. Or update your bios. And if that doesn't work, try doing a clean windows install without carrying anything over. Copy important files of course (game saves, photos, projects, etc.)

 

[Supreme2488]

Hi there,

I have got a Rx 570. Everything is normal when I am playing games. The issue appears when I am on idle (the only thing running is MSI Afterburner). The clock is working normal (300 mhz) and suddenly, it accelerates about 1000 mhz. These spikes last about 2 or 3 seconds and then they stop. Its annoying because it makes the temp raises a little. What I find rare the most is the fact that the spikes happens at the exact time again and again and the speed of the clock during the spike is the same too.

Here some photos of the clock, the temp and the power:
https://ibb.co/Yb3yXk8

Captura-de-pantalla-6 hosted at ImgBB

Image Captura-de-pantalla-6 hosted in ImgBB

ibb.co

Same problem with my rx 580 4gb. Probably drivers. Ran malwarebytes multiple times found nothing. Only happened when i updated to win 11
22.11.2 drivers

 

[sour_cracker63]

Same problem with my rx 580 4gb. Probably drivers. Ran malwarebytes multiple times found nothing. Only happened when i updated to win 11
22.11.2 drivers

I feel like it might have something to do with windows 11 and the Amd drivers. Maybe try rolling back to older drivers for the time being and wait for a new version.

 

[Supreme2488]

I feel like it might have something to do with windows 11 and the Amd drivers. Maybe try rolling back to older drivers for the time being and wait for a new version.

def buggy drivers. rolled back to 22.11.1 and it went away. i suggest op to roll back drivers

 

[John Marshall]

Same problem with my rx 580 4gb. Probably drivers. Ran malwarebytes multiple times found nothing. Only happened when i updated to win 11
22.11.2 drivers

I didnt say anything because I didnt want to influence in people s thinking, but I suspected that it was because of the gpu drivers or the chipset ones

 

[John Marshall]

Maybe try to reset your bios. Or update your bios. And if that doesn't work, try doing a clean windows install without carrying anything over. Copy important files of course (game saves, photos, projects, etc.)

The bios is almost by default. The only thing I changed was the boost option of the cpu. I disabled it

 

[John Marshall]

def buggy drivers. rolled back to 22.11.1 and it went away. i suggest op to roll back drivers

Got to be the adrenalin. I will wait for AMD to release another update

 

[John Marshall]

Hi there,

I have got a Rx 570. Everything is normal when I am playing games. The issue appears when I am on idle (the only thing running is MSI Afterburner). The clock is working normal (300 mhz) and suddenly, it accelerates about 1000 mhz. These spikes last about 2 or 3 seconds and then they stop. Its annoying because it makes the temp raises a little. What I find rare the most is the fact that the spikes happens at the exact time again and again and the speed of the clock during the spike is the same too.

Here some photos of the clock, the temp and the power:
https://ibb.co/Yb3yXk8

Captura-de-pantalla-6 hosted at ImgBB

Image Captura-de-pantalla-6 hosted in ImgBB

ibb.co

EDIT: With the new drivers of the GPU (Adrenalin 23.2.2) the problem is still happening.

 

[icynicx]

It looks like a common issue. I was about to test the newer drivers but I think I'll stay on 22.11.1 for now. Someone on the AMD forums suggested ReLive could be causing the issue but removing it would make me lose the overlay and hotkeys and I kinda need them.

I'd say AMD needs to fix this but Polaris hasn't been a priority since before I bought my RX 580 2048SP.