[SOLVED] RX 580 8 GB - Random No Signal - Please Help

[EsmaFingerpin]

Hello Everyone sometimes when playing a game my screen goes Black then goes to No Signal

I have my Radeon AMD SAPPHIRE NITRO+ RX 580 Series 8 GB hooked up via HDMI

I have tried turning my screen on and off, unplugging the HDMI and then reconnecting it, Trying a different HDMI cord.

The only way for signal to come back is pressing the power button to turn it off then back on .... the restart button won't do anything at all this doesn't happen everyday its a very random issue

It hasn't done it for about a month then it did tonight after uninstalling Black Desert Online and Steam as well getting rid of those folders that have to do with it then restarting my computer so it was out of my directory.

Custom Computer Build
Microsoft Windows 10 Pro 64-bit
Motherboard: Micro Star B450M Pro-M2 (MS-7B84)
Power Supply: Cooler Master Extreme2 525
CPU: AMD Ryzen 5 1400 Quad-Core Processor
Drive: Intel 660p NVMe PCIe M.2 512GB
Memory: G.SKILL Ripjaws V DDR4 2400 C15 2x8GB
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: Radeon AMD SAPPHIRE NITRO+ RX 580 Series 8 GB
Radeon Version: 20.11.2 ((Was finally able to get it to install))

 

[bniknafs9]

it doesn't sound like a monitor setting issue , rather a problem with your PC it might not be your GPU to begin with , can give more details ?

 

[Nemesia]

Could be the horrible PSU. Just look at the solution answer from this post and this was 6 years ago.

cooler master extreme ii 525 with gtx 760

Will that psu enough for that gpu ...... it needs 2×6pin .....so i 'll use a molex........

forums.tomshardware.com

 

[EsmaFingerpin]

it doesn't sound like a monitor setting issue , rather a problem with your PC it might not be your GPU to begin with , can give more details ?

I can try I will be playing "Second Life" its an online virtual reality game for hours or even mins my screen will go black then come up with "No Signal"

I have tried unplugging my tv, turning it off then back on, unplugging the HDMI cord on the 37 Inch Vizio TV that I use as a monitor, Holding the power button in on the tv for the soft reset of the TV itself nothing changes.

I try to press the reset button on the computer and nothing happens I have to press the Power button

Could be the horrible PSU. Just look at the solution answer from this post and this was 6 years ago.

cooler master extreme ii 525 with gtx 760

Will that psu enough for that gpu ...... it needs 2×6pin .....so i 'll use a molex........

forums.tomshardware.com

Yet I had no issues with this happening until maybe about 4 or 5 months ago and I've had the computer for a year if it was the PSU it would had issues from the start.

Also I had asked about if it could be the power supply to the computer builder and he told me no, Two computer shops are stumbled on why this would be happening as well

 

[Nemesia]

I can try I will be playing "Second Life" its an online virtual reality game for hours or even mins my screen will go black then come up with "No Signal"

I have tried unplugging my tv, turning it off then back on, unplugging the HDMI cord on the 37 Inch Vizio TV that I use as a monitor, Holding the power button in on the tv for the soft reset of the TV itself nothing changes.

I try to press the reset button on the computer and nothing happens I have to press the Power button



Yet I had no issues with this happening until maybe about 4 or 5 months ago and I've had the computer for a year if it was the PSU it would had issues from the start.

Also I had asked about if it could be the power supply to the computer builder and he told me no, Two computer shops are stumbled on why this would be happening as well

All PSU degrade over time. Cheaper quality PSU like this one can easily work ok for a few months and decide to just start giving you issues. I don't think you understand how bad this PSU is. It's not even giving the wattages it says on the box. It's a fake 525 watts that can't even keep it together at 80% efficiency and it doesn't even have a bronze certified.

And yes. A PSU can totally give you that problem. Even if it was ok at the start.

 

[EsmaFingerpin]

All PSU degrade over time. Cheaper quality PSU like this one can easily work ok for a few months and decide to just start giving you issues. I don't think you understand how bad this PSU is. It's not even giving the wattages it says on the box. It's a fake 525 watts that can't even keep it together at 80% efficiency and it doesn't even have a bronze certified.

And yes. A PSU can totally give you that problem. Even if it was ok at the start.

Here's a picture of inside my tower -

https://imgur.com/a/pyzvWBj

View: https://imgur.com/a/pyzvWBj


I shouldn't have to buy a new PSU just a year after this one was bought it was bought in December 2019 when they come with a 2 year warranty

My Old tower was built in 2011 and the Power Supply has never been changed still works and its not Bronze Certified either the only problem with that one is the back video card fan is basically dead so the Graphics card is dying and my abusive ex sold it in 2016 without my permission but for me to prove that it would be worthless.

The Computer Builder I got the one I have now has built over 40 computers even one's that have cost him $2,000.00 and sold for $1,500.00 none with Bronze Certified PSUs and none have had the issue mine has had.

 

[Nemesia]

Here's a picture of inside my tower -

https://imgur.com/a/pyzvWBj

View: https://imgur.com/a/pyzvWBj


I shouldn't have to buy a new PSU just a year after this one was bought it was bought in December 2019

My Old tower was built in 2011 and the Power Supply has never been changed still works and its not Bronze Certified either the only problem with that one is the back video card fan is basically dead so the Graphics card is dead and my abusive ex sold it in 2016 without my permission but for me to prove that it would be worthless.

The Computer Builder I got the one I have now has built over 40 computers even one's that have cost him $2,000.00 and sold for $1,500.00 none with Bronze Certified PSUs and none have had the issue mine has had.

You don't have to listen to me if you don't want to but I would start by replacing that piece of garbage because there is a good 90% chance that it's your issue. After that it could be the GPU itself or the board. There isn't a million thing that can cause this and it's rarely the CPU or the Board or the RAM. It's 99% of the time the PSU or GPU. Sometime it's the monitor or a cable too but that's easy to test.

You normally start with a DDU GPU drivers uninstall and reinstall the latest drivers. If you really wanted you could try reinstall Windows to see if the issue was software related.

If not it's hardware and you start with the PSU. Just because you have a bad model PSU. Would you rather it's the PSU or your GPU?

Never cheap out on a PSU. Always buy a decent entry model like a Corsair CX.

 

[EsmaFingerpin]

You don't have to listen to me if you don't want to but I would start by replacing that piece of garbage because there is a good 90% chance that it's your issue. After that it could be the GPU itself or the board. There isn't a million thing that can cause this and it's rarely the CPU or the Board or the RAM. It's 99% of the time the PSU or GPU. Sometime it's the monitor or a cable too but that's easy to test.

Yet when I took the red memory sticks out and cleaned them properly the problem stopped for over a month

How would that make sense? Even though I take can of air duster to them once a week of this - https://www.walmart.ca/en/ip/emzone-air-duster/6000188082358

The CPU was upgraded maybe 3 months ago so I know it's not that.
GPU New RX 580 was put in maybe 6 months ago so not sure why it would be that.
Motherboard was replaced 8 months ago so can't be that as well.

 

[dotas1]

You are rejecting some components to be the issue based on that they are fairly new. News flash, all hardware can fail/ can be faulty even straight out of the factory.
Sometimes their issue is not obvious and not so serious, but with time and when combined with a horrible PSU, it gets worse.

@Nemesia explained what could the issue be and he is right. I totally agree that it's almost certain psu or gpu with psu being the most probable issue.

Your computer builder guy should have never used that crappy psu and since he has build so many PCs, I don't think he didn't know that, but he wanted to make a bigger profit instead. Or, even worse, he knew that it will fail and put it so you will return and pay for repairs.
If he really didn't know then he is not knowledgeable and I wouldn't trust him building a PC. Who knows what else he might have done wrong.

 

[EsmaFingerpin]

Well the computer builder has health issues now so he can't even look at it and he has looked at it regarding this issue in the past as well as two computer shops have that have been open for at least 10 years none of them told me it was something with the PSU.

So let's say your all right what would be a good PSU or Bronze Certified that's not overly expensive? Like in the $200.00 range or is that even possibile?

 

[dotas1]

200$ is some top of the line. You don't have to break the bank.
There are plenty PSUs that are excellent around the 100$ mark. Even that is a bit more than what you need but you have peace of mind that if another issue pops up, the PSU most probably won't be at fault.
Corsair TXM Gold 650/750, Corsair RM/RMx 2017+, Seasonic Focus/Focus plus, be quiet Pure Power 11/ 11 CM those are some pretty solid PSUs.
Or... You can pick whatever you wish that is preferably tier B and above, from this list:

[EOL] PSU Tier List rev. 14.8

PSU Tier List 4.0 rev. 14.8 (END OF LIFE) Last Update: 27-07-2021 Legend : Gray - EoL/obsolete and/or otherwise not recommended for purchase. Green - small form-factor (gold and blue colors are disregarded due to scarcity of SFX PSUs) Gold - best units in the tier (includes requirements for blue ...

linustechtips.com

 

[EsmaFingerpin]

Okay Thanks this one isn't that bad in price - https://www.newegg.ca/corsair-rmx-series-rm550x-cp-9020177-na-550w/p/N82E16817139231?Item=N82E16817139231&Description=corsair rmx&cm_re=corsair_rmx--17-139-231--Product

But there's also some negative reviews on it and other Cosair ones which should be like one of the best PSU's out there.

And finding someone to put it in for me will probably cost me $50.00 if not more

 

[dotas1]

That is a bit overpriced. You can find the 650w variant cheaper.
About the negative review(s), as I said before, they came faulty from the factory;it's gonna happen to even the best PSUs out there. It's far less probable than lower quality ones though.

 

[DSzymborski]

If your computer builder sold you a Cooler Master Extreme II 525, you shouldn't be using this computer builder because this was not a new PSU in 2019. This was made much closer to 2010 than 2020 and is an old group-regulated PSU of ancient design. Whoever sold it to you was probably glad to get it out from collecting dust in the corner of a storage room.

If these computer shops can't imagine why an old, junky PSU could possibly cause issues, it's time to find other shops. I certainly wouldn't pay one of these duffs any money to put in some plugs that take five minutes.