Question RX5 560 Hardware acceleration crash

May 4, 2021
2
0
10
0
Greetings,

I'm having issues with my RX 560 GPU while using google chrome. It rarely happened in firefox. If hardware acceleration is turned on, the card is most likely going to crash if I open chrome and a random video game (league of legends as an example) and play a video which in the end requiers me to restart the computer. Does anyone know how to fix this problem? I have contacted amd support and did everything they suggested from uninstalling my drivers using DDU to getting a fresh OS install with no results. Simple solution is to not use hardware acceleration but I wonder if there is a fix and what actually causes this problem.

Thanks in advance

Crash and msinfo32 of my system:
View: https://imgur.com/a/vdUtJqS
 
May 4, 2021
2
0
10
0
full system spec? include brand and model of the psu

what the gpu temp?
GPU temps are fine, they never get a chance to go above 50 celsius when this happens since I am not doing any heavy tasks.
PSU is a generic LC 500W psu, nothing fancy.
 

ASK THE COMMUNITY

TRENDING THREADS