Question RX560D Sapphire edition not working with the heatsink.

Nov 10, 2024
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It is RX 560D Sapphire with default core clock at 1300Mhz and memory clock at 1750Mhz. I used it like this 1 Year.

When the heatsink is in contact with the Polaris 21 chip. PC is booting but the chip is not working and heating.
(fans are spinning and monitor says no signal and keyboard light is turning on)

Without the heatsink the motherboard is not allowing the PC to boot but the chip is heating around 35C.
(fans are spinning but it just shows no signal on monitor and the keyboard light doesn't turn on)

I was confused AF, So i screwed only one nut and prevented the contact of heatsink with gpu chip and it worked, But it was useless because the chip was heating so hard without the heatsink and turning the pc off to prevent damage to the GPU.

I just want to know what is causing problem?
is it the chip or heatsink or what?

btw it got some ceramic capacitors 1603 broken.
View: https://imgur.com/a/YIbissl
 
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