RX570 Showing up as RX580, why?

[mason.johnpaul]

Hi all, not really a big one just frustrating for me I guess...
I have a Sapphire RX570 Nitro+ 8Gb installed but it shows up everywhere as a RX580, any ideas why this could be?

Build: MSI B350 tomahawk arctic - Ryzen 5 1600 - Ballistix Sport LT 16Gb - Sapphire RX570 Nitro+ 8Gb

http://gpuz.techpowerup.com/18/05/06/pev.png

 

[madmatt30]

Do a screen grab on gpu-z & post it.

What's it showing under rop/tmu & shaders tabs ?

 

[Lutfij]

It's possible that the VBIOS on your card is that of the RX580. You may want to keep Sapphire posted about this issue. It should be showing RX570 all round. What does it say within CPU-Z and GPU-Z?

 

[Chasingfaith]

Someone probably force flashed a rx 580 bios onto your rx 570 in the hopes of inlocking more performance. Are you the first owner of the card?

 

[mason.johnpaul]

Do a screen grab on gpu-z & post it.

What's it showing under rop/tmu & shaders tabs ?

How the hell do you get them added on here?

 

[madmatt30]

https://postimages.org

I use postimage to upload then use the direct or
Forum link it gives you.

 

[mason.johnpaul]

Someone probably force flashed a rx 580 bios onto your rx 570 in the hopes of inlocking more performance. Are you the first owner of the card?

This was purchased as a new card from Overclockers UK so shouldn't be flashed!?

 

[mason.johnpaul]

Do a screen grab on gpu-z & post it.

What's it showing under rop/tmu & shaders tabs ?

http://gpuz.techpowerup.com/18/05/06/pev.png

 

[mason.johnpaul]

Do a screen grab on gpu-z & post it.

What's it showing under rop/tmu & shaders tabs ?

http://gpuz.techpowerup.com/18/05/06/pev.png

 

[mason.johnpaul]

It's possible that the VBIOS on your card is that of the RX580. You may want to keep Sapphire posted about this issue. It should be showing RX570 all round. What does it say within CPU-Z and GPU-Z?

http://gpuz.techpowerup.com/18/05/06/pev.png

 

[madmatt30]

Gpu-z mate

https://www.techpowerup.com/gpuz/

Shows much more info.

 

[mason.johnpaul]

Gpu-z mate

https://www.techpowerup.com/gpuz/

Shows much more info.

http://gpuz.techpowerup.com/18/05/06/pev.png

 

[mason.johnpaul]

So I have finally found somewhere that it shows as a 570, when I used the 'Lookup' function within GPU-Z it sees it correctly but still everywhere else is as a 580...

https://s14.postimg.cc/bodsuulw1/Screenshot_6.png

 

[madmatt30]

Thought you may have fluked a 580 in a 570 box as it's not unheard of.

But no, from the shader & unit specs it is a 570

 

[mason.johnpaul]

Thought you may have fluked a 580 in a 570 box as it's not unheard of.

But no, from the shader & unit specs it is a 570

The thought had crossed my mind but I knew that was going to be to good to be true so thought I'd try my luck on here.

My guess is it's probably down to chipset drivers categorising it under the 580 series for one reason or another, it's just one of those things that's going to sit at the back of my mind seriously affecting my OCD tendencies

 

[james.willliams]

Hi all, not really a big one just frustrating for me I guess...
I have a Sapphire RX570 Nitro+ 8Gb installed but it shows up everywhere as a RX580, any ideas why this could be?

Build: MSI B350 tomahawk arctic - Ryzen 5 1600 - Ballistix Sport LT 16Gb - Sapphire RX570 Nitro+ 8Gb

http://gpuz.techpowerup.com/18/05/06/pev.png

I'm having the same issue, I just received the RMA replacement card from sapphire. Same issue. Funny thing my hackintosh can identify the damn thing.

 

[maxwelladelakun]

Yea im having the same thing happening too

 

[james.willliams]

Yea im having the same thing happening too

It's like the people who post essentially "it's the BIOS you altered " have way too much free time hanging around highly specific threads.

I rarely have knowledge that's not posted to death on the internet, but this is the only thread on google where someone described the same issue. Ok so I've been to the end of the earth finding a solution. Sapphire told me they've never seen it before but could do a RMA. I did, and continued having the same problem. It's either a BIOS setting it doesn't like or you let the AMD driver software select it for you. A older driver is needed if you want any luck. The issue isn't solved even if windows knows it's a 570. Stability is frankly worse than when its given the presumed proper 570 driver. Even with the 580 driver, it's still a power hungry special needs requiring card. I just sold mine. It's a hard issue to pin point, but I'm willing to explain the fixes In detail, just PM or relply to this thread.

 

[maxwelladelakun]

I found out what happened. Its a driver issue. I uninstalled all my GPU drivers and installed Crimson ReLive 17.11.4 and it posted as an RX 570. When I install the new drivers like The Adrenaline drivers 18.0 and up, Thats when my card was being read as an RX 580.