Hi,
I am getting BSOD when using RX580. clean install of windows, latest AMD drivers as of Jan 3rd 2021.
Adrenalin 2020 v20.11.2
Processor Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz, 4001 Mhz, 4 Core(s), 8 Logical Processor(s)
Gigabyte BaseBoard Product Z97-D3H-CF
BIOS Version/Date American Megatrends Inc. F9, 9/18/2015
Windows 10 pro version 10.0.19042
PSU is Thermaltake SPS-730AH3CCB 750watt
, 16GB Corsair Ram
It happens mostly when gaming, but sometimes on start up.
I have installed all Gigabyte apps, updated lasted drivers. Seems the bios is the correct one. I have done memory tests, cpu tests all came back good.
Any help would be greatly appreciated.
This is the log file
***
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffd6010208f028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000800400, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
------------------
Page 1b6f47 not present in the dump file. Type ".hh dbgerr004" for details
Page 1b6f47 not present in the dump file. Type ".hh dbgerr004" for details
KEY_VALUES_STRING: 1
Key : Analysis.CPU.Sec
Value: 3
Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-9Q96PPN
Key : Analysis.DebugData
Value: CreateObject
Key : Analysis.DebugModel
Value: CreateObject
Key : Analysis.Elapsed.Sec
Value: 3
Key : Analysis.Memory.CommitPeak.Mb
Value: 66
Key : Analysis.System
Value: CreateObject
BUGCHECK_CODE: 124
BUGCHECK_P1: 0
BUGCHECK_P2: ffffd6010208f028
BUGCHECK_P3: be000000
BUGCHECK_P4: 800400
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
PROCESS_NAME: FortniteClient-Win64-Shipping.exe
STACK_TEXT:
fffff805
fffff805
fffff805
fffff805
fffff805
fffff805
fffff805
fffff805
fffff805
fffff805
fffff805
fffff805
fffff805
0000001a
MODULE_NAME: GenuineIntel
IMAGE_NAME: GenuineIntel.sys
STACK_COMMAND: .thread ; .cxr ; kb
FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_MAE_INTERNAL_TIMER
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {dbae0c63-5a7c-cd3f-eccf-de6e68aa7cf2}
Followup: MachineOwner
---------
I am getting BSOD when using RX580. clean install of windows, latest AMD drivers as of Jan 3rd 2021.
Adrenalin 2020 v20.11.2
Processor Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz, 4001 Mhz, 4 Core(s), 8 Logical Processor(s)
Gigabyte BaseBoard Product Z97-D3H-CF
BIOS Version/Date American Megatrends Inc. F9, 9/18/2015
Windows 10 pro version 10.0.19042
PSU is Thermaltake SPS-730AH3CCB 750watt
, 16GB Corsair Ram
It happens mostly when gaming, but sometimes on start up.
I have installed all Gigabyte apps, updated lasted drivers. Seems the bios is the correct one. I have done memory tests, cpu tests all came back good.
Any help would be greatly appreciated.
This is the log file
***
- *
- Bugcheck Analysis *
- *
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffd6010208f028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000800400, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
------------------
Page 1b6f47 not present in the dump file. Type ".hh dbgerr004" for details
Page 1b6f47 not present in the dump file. Type ".hh dbgerr004" for details
KEY_VALUES_STRING: 1
Key : Analysis.CPU.Sec
Value: 3
Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-9Q96PPN
Key : Analysis.DebugData
Value: CreateObject
Key : Analysis.DebugModel
Value: CreateObject
Key : Analysis.Elapsed.Sec
Value: 3
Key : Analysis.Memory.CommitPeak.Mb
Value: 66
Key : Analysis.System
Value: CreateObject
BUGCHECK_CODE: 124
BUGCHECK_P1: 0
BUGCHECK_P2: ffffd6010208f028
BUGCHECK_P3: be000000
BUGCHECK_P4: 800400
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
PROCESS_NAME: FortniteClient-Win64-Shipping.exe
STACK_TEXT:
fffff805
572998e8 fffff805
522b37ba : 0000000000000124 00000000
00000000 ffffd6010208f028 00000000
be000000 : nt!KeBugCheckExfffff805
572998f0 fffff805
500015b0 : 0000000000000000 ffffd601
0208f028 ffffd6010210a430 ffffd601
0208f028 : nt!HalBugCheckSystem+0xcafffff805
57299930 fffff805
523b532e : 0000000000000000 fffff805
572999d9 ffffd6010208f028 ffffd601
0210a430 : PSHED!PshedBugCheckSystem+0x10fffff805
57299960 fffff805
522b50e1 : ffffd6010263abe0 ffffd601
0263abe0 ffffd6010210a480 ffffd601
0210a430 : nt!WheaReportHwError+0x46efffff805
57299a40 fffff805
522b5453 : 0000000000000000 ffffd601
0210a480 ffffd6010210a430 00000000
00000000 : nt!HalpMcaReportError+0xb1fffff805
57299bb0 fffff805
522b5330 : ffffd601002aac00 00000000
00000001 0000000000000000 00000000
00000000 : nt!HalpMceHandlerCore+0xeffffff805
57299c00 fffff805
522b5581 : 0000000000000008 00000000
00000001 0000000000000000 00000000
00000000 : nt!HalpMceHandler+0xe0fffff805
57299c40 fffff805
522b47eb : 0000000000000000 00000000
00000000 fffff80557299ed0 00000000
00000000 : nt!HalpMceHandlerWithRendezvous+0xc9fffff805
57299c70 fffff805
522b7035 : ffffd601002aac00 00000000
00000000 0000000000000000 00000000
00000000 : nt!HalpHandleMachineCheck+0x5ffffff805
57299ca0 fffff805
5230c769 : 0000000000000000 00000000
00000000 0000000000000000 00000000
00000000 : nt!HalHandleMcheck+0x35fffff805
57299cd0 fffff805
522048fa : 0000000000000000 00000000
00000000 0000000000000000 00000000
00000000 : nt!KiHandleMcheck+0x9fffff805
57299d00 fffff805
522045b7 : 0000000000000000 00000000
00000000 00000178e9bc3490 00000000
00000000 : nt!KxMcheckAbort+0x7afffff805
57299e40 00007ff8
3511cd20 : 0000000000000000 00000000
00000000 0000000000000000 00000000
00000000 : nt!KiMcheckAbort+0x2770000001a
be0df690 00000000
00000000 : 0000000000000000 00000000
00000000 0000000000000000 00000000
00000000 : 0x00007ff8`3511cd20MODULE_NAME: GenuineIntel
IMAGE_NAME: GenuineIntel.sys
STACK_COMMAND: .thread ; .cxr ; kb
FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_MAE_INTERNAL_TIMER
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {dbae0c63-5a7c-cd3f-eccf-de6e68aa7cf2}
Followup: MachineOwner
---------
Last edited: