[SOLVED] Ryzen 3 2200g system crashes while gaming

[papyrus1124]

So I recently built a computer with a ryzen 3 2200g. It works fine except for in one game, soulworker, it always crashes after 5 minutes of playing and it locks up the computer completely. It will also freeze randomly playing other games, but not consistantly. Could someone please help me?

Specs:
Ryzen 3 2200g
8 GB patriot viper ddr4 3000mhz ram
Asus prime b450m-a motherboard
600 watt evga 80+bronze psu
500gb 7200rpm hard drive.

 

[norcalsc]

is that 1 stick of ram? if yes that would explain possible freezing while gaming.

 

[papyrus1124]

is that 1 stick of ram? if yes that would explain possible freezing while gaming.

No it's dual channel.

 

[Greeko85]

Try to monitor your temps under load. When your system craps out is it just a freeze that requires a hard reboot or does it crash to the desktop? Any BSOD message?

 

[papyrus1124]

Try to monitor your temps under load. When your system craps out is it just a freeze that requires a hard reboot or does it crash to the desktop? Any BSOD message?

My temps under load are fine, the apu never reached more than 60° Celsius. I have to hit the reset switch everytime because it requires a hard reboot. And there isn't any BSOD message.

 

[Greeko85]

Have you tried a clean install of your drivers?

 

[papyrus1124]

Have you tried a clean install of your drivers?

I'm just got done reinstalling them. I just had a realization that the maximum memory the ryzen supports is 2933, so in the bios the memory ram running at 2133. I changed the xmp profiles to ddr4 2933 and I'm going to try again. I'll update you in a few minutes.

 

[papyrus1124]

Nope it's still freezing.

 

[DigDeep]

I have this RAM Im running 4x4gb stock at 3000mhz and it shows hardware failiure under stress test in Aida64 and Prime95. I didnt tried but you probably have to raise ram voltage. I dont know maybe the reason is new Bios, but If I didnt apply new paste and do burn in I wouldnt never know that, so I will try to raise the voltage and see what happens.