Ryzen 3 2200G Vega igpu not working.

[darthpaulx]

Hi,

can anyone help me?
I'm building a new HTPC with Ryzen 3 2200G.
I have screen and everything, but when i'm going to play a game like Overwatch, it only give me 1-2 fps.
Settings are all low and off at 1080p.
I've seen many reviews on youtube and they get like 150+ fps with it.

My system:
cpu: Ryzen 3 2200G
mobo: gigabyte ab350m-ds3h ( new released this year. Has x370 chipset. Updated F1 bios to F20 and now to F22b ).
2x4gb ddr4 2400mhz geil evo forza
ssd: 120gb ocz vertex 3
hdd: 2tb samsung
psu: 500w ocz 80+
case: sharkoon ca-m

Anyone know what is wrong with my setup?
I already switched the cpu at the store for a new r3 2200g, but it has the same effect of 1-2 fps.
I've set 2gb to mem and 1100mhz on the gpu, and it's not working.
All bios setting at default is also not working.

Is it possible that amd has a whole batch of these cpu's which the vega is not working?
And that the store i bought it from got this batch and that's why switching my old for a new one doesn't help.

Can it be the mobo that is too new and that's why not working correctly?

If anyone can help me, thanks in advance.

 

[COLGeek]

MERGED QUESTION
Question from darthpaulx : "Ryzen 3 2200G Vega igpu not working."

Hi,

can anyone help me?
I'm building a new HTPC with Ryzen 3 2200G.
I have screen and everything, but when i'm going to play a game like Overwatch, it only give me 1-2 fps.
Settings are all low and off at 1080p.
I've seen many reviews on youtube and they get like 150+ fps with it.

My system:
cpu: Ryzen 3 2200G
mobo: gigabyte ab350m-ds3h ( new released this year. Has x370 chipset. Updated F1 bios to F20 and now to F22b ).
2x4gb ddr4 2400mhz geil evo forza
ssd: 120gb ocz vertex 3
hdd: 2tb samsung
psu: 500w ocz 80+
case: sharkoon ca-m

Anyone know what is wrong with my setup?
I already switched the cpu at the store for a new r3 2200g, but it has the same effect of 1-2 fps.
I've set 2gb to mem and 1100mhz on the gpu, and it's not working.
All bios setting at default is also not working.

Is it possible that amd has a whole batch of these cpu's which the vega is not working?
And that the store i bought it from got this batch and that's why switching my old for a new one doesn't help.

Can it be the mobo that is too new and that's why not working correctly?

If anyone can help me, thanks in advance.

MERGED QUESTION
Question from darthpaulx : "Ryzen 3 2200G Vega igpu not working."

Hi,

can anyone help me?
I'm building a new HTPC with Ryzen 3 2200G.
I have screen and everything, but when i'm going to play a game like Overwatch, it only give me 1-2 fps.
Settings are all low and off at 1080p.
I've seen many reviews on youtube and they get like 150+ fps with it.

My system:
cpu: Ryzen 3 2200G
mobo: gigabyte ab350m-ds3h ( new released this year. Has x370 chipset. Updated F1 bios to F20 and now to F22b ).
2x4gb ddr4 2400mhz geil evo forza
ssd: 120gb ocz vertex 3
hdd: 2tb samsung
psu: 500w ocz 80+
case: sharkoon ca-m

Anyone know what is wrong with my setup?
I already switched the cpu at the store for a new r3 2200g, but it has the same effect of 1-2 fps.
I've set 2gb to mem and 1100mhz on the gpu, and it's not working.
All bios setting at default is also not working.

Is it possible that amd has a whole batch of these cpu's which the vega is not working?
And that the store i bought it from got this batch and that's why switching my old for a new one doesn't help.

Can it be the mobo that is too new and that's why not working correctly?

If anyone can help me, thanks in advance.

 

[COLGeek]

You have now asked the same question 3 times. Patience please.

Did you install both the chipset and video drivers (latest ones) as provided directly by AMD?

 

[darthpaulx]

Yes, i installed the chipset drivers from the cd that came with the motherbord and amd 17,7 video drivers are installed.
Maybe the motherbord is too new.
Even with old videocard in it, it doesn't work good.
Gpu0z says there is no mhz to the igpu and mem, while it's on 1100mhz in bios and mem are 2gb for igpu on 2400mhz.

Sorry about the 3 times posting.
It was because i was on this own topic of mine and went to another topic that i lose this page.
So i had to click post again.
After 3 times i made a copy of this page so it won't happen again.
Sorry about that.

 

[COLGeek]

You need to ensure you have the most recent BIOS for your motherboard installed.

You should also go directly to AMD and get the chipset and video drivers (see below):

https://support.amd.com/en-us/download/chipset?os=Windows+10+-+64

https://www2.ati.com/drivers/rv-win10-64bit-whql-radeon-software-17.40.3701-feb12.exe

https://support.amd.com/en-us/kb-articles/Pages/Radeon-Software-for-Ryzen-Desktop-Processors-with-Radeon-Vega-Graphics-Release-Notes.aspx

 

[darthpaulx]

Thank you guys for answering.
I got it solved.
All i had to do was download DDU (Display Driver Uninstaller) and uninstall amd driver with it.
Start up in safe mode and remove everything of amd video drivers and restart.
After restart i installed amd video drivers again and it worked.
It's just stupid that installing amd video driver the normal way wasn't working.

Now gpu-z sees gpu mhz and mem mhz, while in the beginning it just saw it as 0.

Done some overclocking:
igpu went to 1600mhz
cpu at 3.9ghz

Now i need to run aida64 with that for a hour to see if it's stable or not.

Thank guys.