[SOLVED] Ryzen 3400g problems

[LC NOoSE IV]

So I just put together a system using a 3400g on an asrock x570m pro4 with 2x8g gskill ripjaw 5 3600 ram. I know overkill, I'm just using this untill I get money for a better cpu and a dedicated gpu. I've been messing around with it for the past two days and can't seem to get it to work right. It will boot to windows fine with the ram at 3400 mhz because going over crashes the system. When I run any bench or stress test everything seems to hold though I think I'm not getting the full performance from the igpu. Next I loaded up a couple games, first being beamng and the thing chugs like my old laptop. Then I tried loading up csgo because even a potato can run it, and it crashes when it gets to the main menu. And when I mean crash, it shuts down and gets stuck with the fans full blast and I have to turn the system off with the psu. Then I tried running arma 3 a very cpu bound game, in the sandbox editor it seems to run buttery smooth but when I load up a scenario ie. apex missions, it get to loading the environment and crashes like csgo. After all that I tried running at 2933 mhz, the advertised max ram speed the 3400g can take, and tried even 2133 mhz and both have the same crashing issue as before. So my question is, is there anything I can do to make it work fine? Or did I just mess up on the hardware combination and I'm gonna have to start from scratch?

ps all drivers and software are up to date along with mobo bios and misc device firmware.

asrock x570m pro4
ryzen 3400g
2x8 gskill ripjaw 5 3600
mushkin 2tb nvme m.2
rosewill glacier 1000w bronze
noctua nh-u12s
silverstone kl-06b

 

[Lutfij]

Which BIOS version are you currently on for your motherboard? You might want to see if you have any updates pending for BIOS. If so, gradually work your way up to the latest version.

Which version of Windows 10 are you on and which drivers have you worked with currently? Another note, is that, the iGPU is good for 720p gaming with low-mid in-game settings. Did you enable X.M.P to get rams to their advertised speeds? If so, try manually inputting the timings, frequency and voltages after the BIOS update.

1000W for a PSU is absurd, you could've gone with a 450W reliably built unit to power your system. How old is the unit?

 

[LC NOoSE IV]

Actually came out of the box with the newest bios, I checked asrocks site.

Whichever the latest version of windows 10 pro is, I updated it as far as it would go along with the windows defender. I know what the performance is supposed to be like I've seen reviews on it and seen comparisons & everything was run at 1600x900 lowest settings. XMP doesn't work, I had to manually clock the ram at 3400 mhz.

And I got that psu for 50 bucks and it's only like 2 months old.

 

[Lutfij]

By newest, which version are you on?

We're on 1909 for Windows 10, so which version are you currently on?

With respect to your PSU, you might want to understand that a reliably built lower wattage PSU that has some headroom is better than having 850W not being used by the system.

 

[LC NOoSE IV]

Bios came with v 2.30 2019/12/9 which is the most current one on their site.

I would assume it's got the november update, I made the iso a couple days ago and once everything was put together I went into the settings and downloaded all the updates I could.

And for the psu I was eyeing a 650w gold semi modular psu for a while then a friend showed me the 1kw unit so... meh. It hit my price point and seems to be reliable.

 

[Lutfij]

By made, you're referring to using Windows Media Creation Tools to create your bootable installer for the OS?

The PSU is anything but reliable. How is a 1000W PSU available for 50USD? That should raise eyebrows in itself.

 

[LC NOoSE IV]

It's whatever the tool is that I got from microsofts site to make the iso, prob same thing.

And I got the psu for a third of the price, it was 150 bucks but when I bought it it had a sale going on newegg for 50 bucks off and at the same time I got approved for paypal credit and got a 50 buck discount thing that I used on it, cause why not.

 

[Rogue Leader]

That Rosewill is an Andyson built unit, its OK but not great I certainly wouldn't try to push the 1000w rating out of it. For $50 its worth it, for its base price it is a waste of money, and considering you used a $50 credit (meaning it really cost you $100) its also a waste. Wattage has 0 relation to quality or performance. But anyway its done and you own it so whatever.

If your crashing issues are with the memory at 2133mhz then the memory is not your problem unless its straight out defective. Thats easy to check, download memtest86 and run it.

Have you checked temperatures. Sure sounds like the system is having temp issues.

 

[LC NOoSE IV]

Temps are fine mid to high 60s

 

[LC NOoSE IV]

Update, was running the igpu at 1600mhz at 1.2v and the ram at 3200 1.2v and it was stable. Was able to play arma 3 for a good half hour with temps below 70c, then tried csgo again and it black screens. Resetting igpu and ram back to stock now keeps black screening after windows boots?!?

 

[Rogue Leader]

The system shouldn't be so unstable with the parts set stock. Instead of setting the IGPU at a certain speed leave it on auto, as for the ram, set the latencies at what the RAM is rated for and set it to 3200 mhz, leave the voltage on auto, don't set it manually. On that motherboard with that CPU, most ram it was tested with is not over 3200mhz, according to the QVL. Also I can't find anything on the QVL with such poor latency, no offense but you got GSkill's lowest end stuff and that may well be the problem. Trying to run the ram at 1.2v is only making it worse.

 

[Darkbreeze]

The fact that you have what is very likely an incredibly low quality unit since it is an Andyson built model and neither Aris nor Oklahoma wolf has seen fit to do a review in all these years (Nor has Rosewill, as usual, bothered to send anybody any review samples), does not bode well for it at all. Obviously that makes it hard to say for sure that "this is a POS", but it makes it equally hard to say that it is not. Actually, given that there have been quite a few Rosewill units reviewed over the years and basically ONLY the Quark and Capstone M units have been worth any consideration at all, I'd definitely be leaning heavily towards POS in all probability regardless that there have been a few of the less reputable review sites that don't do anything like what we'd actually consider an actual PSU review, that have given a few of the Glacier units a thumbs up, mostly based on meaningless data and no real testing at all.

But I also agree with Rogue Leader that the memory is highly suspect since it is both at the bottom end of the G.Skill product stack, and Ryzen tends to not favor cheap memory, and the additional fact that your kit isn't even listed as compatible with your motherboard according to G.Skill's memory configurator.

 

[LC NOoSE IV]

Ok rogue I'll be able to test that tomorrow.

I swear everytime I try to get back into gaming something like this happens where I think I'm doing things right but I just royally mess it up. Either with going with a -very not good- overpriced underperforming prebuilt like my first rig, a crappy alienware tower. Or when I sold that for cheap and got an outdated !GaMiNg LaPtOp! that the gpu is killing itself with its garbage cooling solution. And now this mix mash of incompatible crappy hardware that I thought I would be smart to use a 3400g on till I got enough money in a few months to upgrade to a 3600 or maybe a 3700x and a dedicated gpu like a 5700x or 2060... Now I just have this... thing that benches lower than my four year old low end laptop -when it works- AAAND the monitor I got for this new rig, an asus vg27aq, which GUESS WHAT - CAME IN THE MAIL WITH A HOLE IN THE FRONT WHERE IT LOOKS LIKE SOMEONE PUNTED IT ACROSS THE WAREHOUSE AND HAS A CAVED IN CRACKED SCREEN!!!

I hate this

 

[Darkbreeze]

Don't feel bad man. It took me FIVE attempts to get a Tempered glass side panel for my Fractal Design Define S just this last summer. All five came broken. Three were badly cracked in one way or another. Two were COMPLETELY shattered. They were all ordered from different vendors. One from Newegg. One from Amazon. One from an Ebay vendor. One from a Google express seller. And one from Best Worstbuy.

After the first one arrived broken I spoke with each of those sellers to specifically ask that additional measures be taken to protect the product during shipping and was told no can do. In every case, the ONLY thing the panel was shipped in was the original box the panel comes from Fractal design in. No external packaging at all. No bubble wrap. No blister packaging. No peanuts. Nothing.

I finally contacted Fractal Design and begged them to sell me one and send it with additional protective packaging. They went one step further and double packaged it with bubble wrap between each box, and charged me nothing for any of it.

Sometimes it just matters who you get it through AND if you get something that isn't right, don't settle for that. Contact them and keep contacting the, ask for somebody higher up the food chain, until somebody DOES make it right. Or, don't buy anything from that seller ever again.

 

[LC NOoSE IV]

The only seller I could get the monitor from at msrp when I bought it was micro center, I know nothing of the company and it's policies.

And I guess on somewhat of a positive note, thankfully I'm not a fan of windowed builds, flashy rgb ain't really my thing ><

 

[Flayed]

If you are running your ram at 1.2V increase it to 1.35v

 

[Darkbreeze]

Assuming they have used the A-XMP/XMP profile, there shouldn't be any need to do that. The voltage should be assigned a value of 1.35v automatically. If they are manually configuring the memory speed and other settings then yes, the voltage should be set to 1.35v if the speed is set to 3600mhz.

 

[LC NOoSE IV]

Ok so running everything at auto still crashes, and running the ram at 1.35v 3200mhz and 2933mhz crashes, so I'm thinking of selling this pack of ram and buying a 2x8 kit of flare x cas 14 F4-3200C14D-16GFX

Would this lower cas ryzen built kit be a good idea or should I keep trying to make the ripjaw kit work?

 

[Darkbreeze]

Is that kit listed on the G.Skill memory configurator as compatible with that motherboard? Because if it's not, you are right back to the same situation you're in now. I didn't mention it previously just because I like to say stuff.

https://www.gskill.com/configurator

 

[LC NOoSE IV]

What are your thoughts on going with a different board, ie asus tuf plus or pro matx? Seems to have better compatibility.

 

[Rogue Leader]

There is noting wrong with the board you have, its more a matter of don't just buy random memory, your chances of things working right goes higher when you pick something thats been tested before.

 

[Darkbreeze]

Ok, for one thing, you're trying to run memory that isn't supported by your CPU.

Yes, the 3400G is TECHNICALLY 3rd Gen, but really, it is not, because it LITERALLY is only Zen+, not Zen2, so it does NOT support 3600mhz memory. It ONLY supports up to 3200mhz memory "easily" unless you are running VERY high grade sticks, meaning B-die Samsung IC equipped modules. This you already, I assume, know, as per your original post saying you realize these sticks are overkill for your configuration and that your CPU is just a place holder.

With that in mind, I would forget the idea of changing boards unless you have a buyer for your current board and are willing to put out the cash for something like the B450 Tomahawk or Gaming Pro Carbon, which is probably a better board than what you have now anyhow since it can pretty easily run anything up to and including the 3950x with no problems. Unless your M.2 drives are PCIe 4.0 drives, you really don't NEED X570 anyway.

If not, then keep your board and don't worry about it. Of MUCH MORE importance is your CPU. It's almost impossible to pick a memory kit based on what's compatible with your motherboard because compatibility is at least partially determined by what CPU is going to be used and there is no way to determine what memory kits will be compatible with THIS CPU, while trying to filter compatibility for a FUTURE CPU that supports faster memory.

Your current CPU doesn't support 3600mhz memory, and least not easily. Probably not at all. For sure G.Skill isn't going to list any 3600mhz sticks that are compatible with it and you must select what CPU is going to be in use when filtering selections on the configurator. Same goes for the Corsair memory finder. So rather than worrying about a different motherboard, for now anyhow, I'd worry more about getting the CPU you REALLY want to run, now, and then get a memory kit that is compatible with both your motherboard AND the CPU. It would make things simpler in the long run.

Edit:

As a matter of fact, G.Skill does not show ANY memory that is compatible with ANY X570 motherboard when using ANY of the 2nd or 3rd Gen Ryzen APUs, unless you are using the Phantom gaming X, Taichi or Aqua motherboards. This might be an oversight on their part, but I'm doubtful. They are pretty consistent in this regard.

They show plenty of memory for ALL X570 motherboards, whether ASRock or others, when running Ryzen 3000 CPUs but for X570 motherboards running 2nd/3rd Gen APUs or 2nd Gen CPUs, they only show memory compatibility with those three boards. No others. I'd fix the CPU situation first OR simply get a better memory kit.

The Trident Z Neos kits are made for Ryzen and have good compatibility across the board, no pun intended.

 

[LC NOoSE IV]

Ok, for one thing, you're trying to run memory that isn't supported by your CPU.

Yes, the 3400G is TECHNICALLY 3rd Gen, but really, it is not, because it LITERALLY is only Zen+, not Zen2, so it does NOT support 3600mhz memory. It ONLY supports up to 3200mhz memory "easily" unless you are running VERY high grade sticks, meaning B-die Samsung IC equipped modules. This you already, I assume, know, as per your original post saying you realize these sticks are overkill for your configuration and that your CPU is just a place holder.

With that in mind, I would forget the idea of changing boards unless you have a buyer for your current board and are willing to put out the cash for something like the B450 Tomahawk or Gaming Pro Carbon, which is probably a better board than what you have now anyhow since it can pretty easily run anything up to and including the 3950x with no problems. Unless your M.2 drives are PCIe 4.0 drives, you really don't NEED X570 anyway.

If not, then keep your board and don't worry about it. Of MUCH MORE importance is your CPU. It's almost impossible to pick a memory kit based on what's compatible with your motherboard because compatibility is at least partially determined by what CPU is going to be used and there is no way to determine what memory kits will be compatible with THIS CPU, while trying to filter compatibility for a FUTURE CPU that supports faster memory.

Your current CPU doesn't support 3600mhz memory, and least not easily. Probably not at all. For sure G.Skill isn't going to list any 3600mhz sticks that are compatible with it and you must select what CPU is going to be in use when filtering selections on the configurator. Same goes for the Corsair memory finder. So rather than worrying about a different motherboard, for now anyhow, I'd worry more about getting the CPU you REALLY want to run, now, and then get a memory kit that is compatible with both your motherboard AND the CPU. It would make things simpler in the long run.

Edit:

As a matter of fact, G.Skill does not show ANY memory that is compatible with ANY X570 motherboard when using ANY of the 2nd or 3rd Gen Ryzen APUs, unless you are using the Phantom gaming X, Taichi or Aqua motherboards. This might be an oversight on their part, but I'm doubtful. They are pretty consistent in this regard.

They show plenty of memory for ALL X570 motherboards, whether ASRock or others, when running Ryzen 3000 CPUs but for X570 motherboards running 2nd/3rd Gen APUs or 2nd Gen CPUs, they only show memory compatibility with those three boards. No others. I'd fix the CPU situation first OR simply get a better memory kit.

The Trident Z Neos kits are made for Ryzen and have good compatibility across the board, no pun intended.

What is the difference between the trident z neo and the flare x? Because the flare x is half the price?

Oh and the case is matx or smaller

 

[Rogue Leader]

What is the difference between the trident z neo and the flare x? Because the flare x is half the price?

Trident Z Neo is their highest end memory, its better quality chips, better binned, etc. The standard Trident Z should be priced a bit better.

 

[Darkbreeze]

The Flare X was designed for 1st and 2nd Gen Ryzen. The Trident Z Neos was designed for 3rd Gen Ryzen. The modules are built around the strengths and differences of the changes to the infinity fabric and the rest of the platform. From what I've gathered from looking into this they will both work with both generations BUT the Flare X kits (Except the B-die samples, which work well with just about anything) don't work as well with 3rd Gen platforms as the Neos kits do and the Neos kits don't work as well with the 2nd Gen platforms/CPUs as the Flare X kits do.

To be honest, ANY memory kit using B-die ICs is likely to work fine with ANY Ryzen platform, and ANY kit that ISN'T a B-die kit, then it is probably best to make sure it is listed either on the motherboard QVL list or the memory manufacturers compatibility list or your rolling the dice on how lucky you feel. 3rd Gen Ryzen was supposed to dramatically improve memory compatibility and eliminate all this "these work but these don't" or "these do at this speed but not at this speed" issues, but to be honest, it hasn't. People still have many of the same issues, we've just swapped the sets of speeds where the problems were occurring out for a higher set of speeds where they are now occurring and even at lower speeds they still in some cases are not compatible.

Much of it does not have anything to do with the CPU specifically, but instead, is a motherboard compatibility issue, so the CPU while it CAN be a factor and certain is PART of the equation, is not the only factor in play. For AMD to say "we've eliminated all these memory compatibility issues on 3rd Gen Ryzen" is ridiculous because from board to board the compatibility of various sticks is still widely varied.


From the G.Skill website:

Trident Z Neo:

Engineered and optimized for full compatibility on the latest AMD Ryzen 3000 series processors on AMD X570 chipset motherboards

Flare X:

Designed for the latest AMD Ryzen processor, the Flare X series DDR4 memory kit marks the return of the legendary G.SKILL Flare series that provided awesome performance in the previous generation of DDR3 memory. Built with carefully selected IC chips specifically tested and validated on the AM4 platform, the Flare X series will provide the best compatibility and stability for systems with the AMD Ryzen CPU.

But, as Rogue leader has indicated, the Trident Z kits GENERALLY tend to be G.Skills higher end kits. They DO have some Trident Z kits that are not all that great though, with not only timings that leave much to be desired, but less than fantastic ICs as well. So you have to be careful what you buy and know what you are buying.

Then on the other hand, there are Ripjaws kits that have better ICs than some of the Trident Z kits, and are less expensive, but usually if a kit has lower latency and better ICs, you are going to pay for them no matter what series they come from. Usually. Not always. Occasionally you might find a deal. If you find ANY 3000 or 3200mhz memory kit that is CL14, it IS a B-die memory kit. For faster speed kits, you will want to look at the B-die finder pages to verify first, IF you are looking for B-die kits.

B-Die Finder

Find Samsung B-Die DDR 4 memory kits on Amazon, Newegg and many more.

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