Question Ryzen 3600 / x370 bootloop. Nothing works!

YoOliii

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Jan 30, 2017
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Hi

I recently upgraded my cpu from a 1700x to a 3600 and at the same time replaced the cooler with an aio water cooler.

The system powers on but either freezes at the bios screen where you hit f2/DEL to enter bios or just endlessly sticks at the screen directly after the bios entry screen never making it to windows.

Asrock gaming k4 x370
R7 1700x 》》R5 3600
Corsair veng lpx 2400mhz (m die) 16gb (2×8gb)
ML 240 AIO cooler
Corsair rm650x psu
Gtx 1080
Win 10 via Samsung evo ssd

I'm updated to the correct bios, P5.40. I've double checked the cpu compatibility with the mobo. I've reset bios and cleared cmos, re flashed latest bios. Ive switched ram sticks and reseated them and have checked the cpu installed correctly, checked all wire connections and now I don't know what to do!

I tried to revert back to the existing cpu but the pc wouldn't even turn on. I will do this again to make sure I didn't accidentally knock something.

I'm concerned might be a faulty chip, although the bios recognizes the new chip etc.

Every 3 boot attempts or so I make it past the bios where I get a "preparing automatic repair " splash screen which lasts for ever and does not change.

Any ideas on how I cam get this sorted?
 

YoOliii

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Jan 30, 2017
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So as title suggests, i'm thinking more and more that i'm one of the unlucky few to receive a DOA CPU...

I recently upgraded a few parts in my system (new ssd and AIO cooler), the main being i went from Ryzen 1700x to a 3600. I'm running an ASROCK x370 board. The chip is compatible with the board with BIOS updates but my system will not boot properly! I've been at this for 4 days testing, rechecking, retesting, researching and testing some more but the issue persists!

The Issue
When booting with the new CPU in, the system makes it to BIOS screen, proceeds past the bios but then hangs at the loading splash screen after the bios entry point but before you get to windows. 1 in 3 attempts to boot will result in EITHER the system hanging at the bios screen (cant enter or move past BIOS) or getting a "preparing automatic repair" screen that also hangs and does not move on.

The Tests
Here is what i have tested so far... (as far as i can remember)
  • Every test (where applicable) in this well known thread regarding boot and POST issues
  • All available BIOS versions (5.40, 5.50 & 5.80) all yield the same behaviour as above
  • Re-setting cmos (properly) multiple times
  • Deconstructing the entire system (and i really mean every component down to the wifi card and RGB controllers!!) and adding components in 1 by 1 to isolate a fault. All expected issues persist (eg: bootloop without any RAM for example) until we get the CPU back in and then The Issue persists again.
- Multiple RAM variations, 1 stick, 2 sticks, A2, B2, A1 etc etc....
  • GPU, Working fine on 1700x
  • MoBo Working fine on 1700x
  • RAM Working fine on 1700x
  • PSU - Working fine & plenty of overhead with new chip plus other upgrades
  • SSD and HDD - not corrupted and boot fine with 1700x installed
  • CPU COOLER, switched from stock AMD to the ML240 AIO. Both are fine on the 1700x
  • MOBO pin isolation, MOBO is isolated and not shorting - works fine on 1700x
  • Cabling, all tested from PSU to their various locations. All fine on 1700x
Plus more tests and re-tests that I've forgotten to mention, if I've missed something please ask and ill confirm whether I've tested or not

The Question
Is my CPU really dead!?!
I don't want to believe it but I've searched forum after forum, high and low and I have found just 1 guy who has had a similar issue to mine and... his CPU turned out to be faulty!

I cant think of anything else! I have been at this for 4 days and hours upon hours of troubleshooting. Any help or feedback would be GREATLY appreciated!

FN1
: You can access BIOS (most of the time) and the BIOS does read the new chip correctly (identifies it as a 3600 and correct base freq of 3600mhz)
FN2: Despite the above, i did actually make it to windows just once (to my surprise) for a fleeting second. I ran CPU-Z and confirmed was the new chip. Results from the CPU-Z benchmark where not overwhelming - I restarted the pc and the same Issue has persisted ever since.

The Specs
Mobo - ASROCK X370 Gaming K4 (bios 5.40, 5.50, 5.80)
CPU - Ryzen 1700x & 3600
GPU - G'byte GTX 1080 G1
RAM - Corsair Vengence LPX (Hynix M-Die) 2400mhz
Cooler - AMD Stock/Cooler Master ML240 RGB
SSD - Samsung EVO 500gb
HDD - Toshiba 1TB
PSU - Corsair RM650x
 
So as title suggests, i'm thinking more and more that i'm one of the unlucky few to receive a DOA CPU...

I recently upgraded a few parts in my system (new ssd and AIO cooler), the main being i went from Ryzen 1700x to a 3600. I'm running an ASROCK x370 board. The chip is compatible with the board with BIOS updates but my system will not boot properly! I've been at this for 4 days testing, rechecking, retesting, researching and testing some more but the issue persists!

The Issue
When booting with the new CPU in, the system makes it to BIOS screen, proceeds past the bios but then hangs at the loading splash screen after the bios entry point but before you get to windows. 1 in 3 attempts to boot will result in EITHER the system hanging at the bios screen (cant enter or move past BIOS) or getting a "preparing automatic repair" screen that also hangs and does not move on.

The Tests
Here is what i have tested so far... (as far as i can remember)
  • Every test (where applicable) in this well known thread regarding boot and POST issues
  • All available BIOS versions (5.40, 5.50 & 5.80) all yield the same behaviour as above
  • Re-setting cmos (properly) multiple times
  • Deconstructing the entire system (and i really mean every component down to the wifi card and RGB controllers!!) and adding components in 1 by 1 to isolate a fault. All expected issues persist (eg: bootloop without any RAM for example) until we get the CPU back in and then The Issue persists again.
- Multiple RAM variations, 1 stick, 2 sticks, A2, B2, A1 etc etc....
  • GPU, Working fine on 1700x
  • MoBo Working fine on 1700x
  • RAM Working fine on 1700x
  • PSU - Working fine & plenty of overhead with new chip plus other upgrades
  • SSD and HDD - not corrupted and boot fine with 1700x installed
  • CPU COOLER, switched from stock AMD to the ML240 AIO. Both are fine on the 1700x
  • MOBO pin isolation, MOBO is isolated and not shorting - works fine on 1700x
  • Cabling, all tested from PSU to their various locations. All fine on 1700x
Plus more tests and re-tests that I've forgotten to mention, if I've missed something please ask and ill confirm whether I've tested or not

The Question
Is my CPU really dead!?!
I don't want to believe it but I've searched forum after forum, high and low and I have found just 1 guy who has had a similar issue to mine and... his CPU turned out to be faulty!

I cant think of anything else! I have been at this for 4 days and hours upon hours of troubleshooting. Any help or feedback would be GREATLY appreciated!

FN1
: You can access BIOS (most of the time) and the BIOS does read the new chip correctly (identifies it as a 3600 and correct base freq of 3600mhz)
FN2: Despite the above, i did actually make it to windows just once (to my surprise) for a fleeting second. I ran CPU-Z and confirmed was the new chip. Results from the CPU-Z benchmark where not overwhelming - I restarted the pc and the same Issue has persisted ever since.

The Specs
Mobo - ASROCK X370 Gaming K4 (bios 5.40, 5.50, 5.80)
CPU - Ryzen 1700x & 3600
GPU - G'byte GTX 1080 G1
RAM - Corsair Vengence LPX (Hynix M-Die) 2400mhz
Cooler - AMD Stock/Cooler Master ML240 RGB
SSD - Samsung EVO 500gb
HDD - Toshiba 1TB
PSU - Corsair RM650x
so to summarize... it works flawless with the 1700X and fails only with the 3600, no matter what BIOS version you tried. So far as I can tell, the only thing you've not done is try the system with another 3600 processor.

Contact AMD and open a ticket. Seems to be time.
 
Reactions: YoOliii

YoOliii

Reputable
Jan 30, 2017
20
1
4,515
0
so to summarize... it works flawless with the 1700X and fails only with the 3600, no matter what BIOS version you tried. So far as I can tell, the only thing you've not done is try the system with another 3600 processor.

Contact AMD and open a ticket. Seems to be time.
Thanks for the reply, its 1 am where I am now so will wait till morning and do just that unless someone flicks the lightbulb switch for me!
 

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