Ryzen 5 1400 crashing when stressed

[ryuki7]

I just build a Ryzen system, R5 1400 with ASUS Prime B350 with 16GB of 2400MHZ Pacific SUN Ram. My current GPU is a Gigabyte GTX 1070 G1 Gaming. Everything is running just fine at first setup. I am not overclocking but did set optimized settings in UEFI to max the clocks to 3.8 GHz.

I played my favorite game, Skyrim Legendary Edition and streamed (using a second dedicated streaming PC, not the Ryzen) to Youtube. After 3 hours of playing all monitors went black. I hit reset and was able to resume gaming.

Later I did some stress tests using Heavyload on the CPU and after 1 minute I was able to replicate the crash. I then set defaults in the UEFI, still crashed. The CPU is being cooled by a spare Wraith cooler from my old FX 8370. The temps are hitting 55 degrees.

So I'm thinking about going back to the store for some returns but I wanted to know what people think could be causing the crash.

 

[Ecky]

Most common culprits are RAM and power supply. Given all of the bugs Ryzen has, it might be wise to see if a BIOS update corrects the issue first, though.

 

[GskillerX99]

Ryzen's memory compatibility issues and the lack of proper BIOSes is probably the reason of the crashes. try going to the BIOS and underclocking your RAM to 2133 MHz and rerun the test and check if the PC still crashes.

 

[ryuki7]

Ryzen's memory compatibility issues and the lack of proper BIOSes is probably the reason of the crashes. try going to the BIOS and underclocking your RAM to 2133 MHz and rerun the test and check if the PC still crashes.

Underclocked it to 2133 MHz and have been running Heavyload for 5 minutes no sweat. Looks like that did the trick. This will do until I get a better Ryzen compatible RAM kit later.

 

[ryuki7]

Ryzen's memory compatibility issues and the lack of proper BIOSes is probably the reason of the crashes. try going to the BIOS and underclocking your RAM to 2133 MHz and rerun the test and check if the PC still crashes.

OK, so I kept it 2133 MHz and then boosted it back to Optimized settings to get 3.8 GHz clock again. Crashed after 1 minute. So if I kept it at base clock of 3.2 GHz and at 2133 MHz ram it will be fine.

Hope there's a fix for this soon.

 

[GskillerX99]

Ryzen's memory compatibility issues and the lack of proper BIOSes is probably the reason of the crashes. try going to the BIOS and underclocking your RAM to 2133 MHz and rerun the test and check if the PC still crashes.

OK, so I kept it 2133 MHz and then boosted it back to Optimized settings to get 3.8 GHz clock again. Crashed after 1 minute. So if I kept it at base clock of 3.2 GHz and at 2133 MHz ram it will be fine.

Hope there's a fix for this soon.

hopefully, cause im buying the same motherboard next week.

 

[ryuki7]

OK, I did a manual overclock. I first tried 3.7 GHz, RAM at 2133, voltage offset +.15. Did stress test. The screen blinked but the test continued and ran smooth for 10 minutes. Upped it to 3.9GHz. Ran test again. Blinked but kept on chugging.

Temps stayed around 67 degrees max.

Looks like I found the sweet spot for this rig. I'm still waiting for my AM4 adapter for my AIO so I can push this to 4.0.